Please note: from 1 July 2015 calls to numbers starting 116, 0800 and 0808 will be free to customers on our consumer plans and will not be deducted from your inclusive allowances. If you call numbers starting 084, 087, 09 or 118, you’ll be charged EE’s access charge of 44p/minute plus the applicable service charge of the provider you’re calling. The pricing information provided to you in your plan terms and conditions about these number ranges will no longer apply and will be replaced by this charging structure. Please see www.ee.co.uk/ukcalling for further information.
- If you would like any information about our Complaints Code of Practice, please see https://ee.co.uk/complaints