Everything you need to know about accessing your account information quickly by text.
Here's a list of the current keywords you can text to 450 and the service we'll provide if you're on pay as you go.
|Service you'd like to receive||Keyword to text to 450|
|General information about how to use the service||HELP|
|What else can I do via the service||MORE|
|Check my pay as you go credit balance||BALANCE|
|Check the remaining balance of my pay as you go bundles||BUNDLES|
|Check if Roaming is set up for my number||ROAMING|
|What's my mobile number?||NUMBER|
|View my current Magic Numbers||MAGIC|
|Download links for the My EE app||APP|
|Check my Phone Fund balance||PHONE|
|Top up with a voucher||VOUCHER|
|Check if Safeguard is active on my number*||SAFEGUARD|
|Basic info about our reward plans||PLAN or ANIMAL|
|Specific plan information, including rewards for each top up amount. To choose the plan reply YES or NO.||
DOLPHIN, CANARY, RACOON, CAMEL
|Manage the activation or ceasing of BlackBerry services||START BB/STOP BB|
*If you send SAFEGUARD to 450 you'll receive a reply telling you if your Safeguard is currently turned on (preventing you from viewing adult content) or off (allowing you to view adult content).
If the reply you receive tells you it's turned off then you can turn it on by replying to the message with YES. Your request will be recognised whether it's sent in lower case or upper case.
We'll continue to update this page with other great services available to you as they're introduced, so keep checking back.