How can I get help by texting 150 on pay as you go?

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Our text service for pay as you go plans allows you to text keywords to 150 to quickly and easily manage your account when you can't get online. Plus all texts sent to and from 150 are free of charge, whether you're in the UK or EU.

What are general text services for pay as you go?

What are general text services for pay as you go?

Service Send to 150
Find out your telephone number NUMBER
Check the status of your free Data Boost BOOST
Check what data you've rolled over ROLLOVER
Find out roaming rates RO + country
e.g. RO ITALY
Control diverts to your voicemail VM ON or VM OFF
Check unlock status of your Apple phone UNLOCK
Get a list of our most commonly used text services HELP
Get a link to download the My EE app APP
Find out how to spot scam emails, calls and text messages SCAM

What are the pay as you go text services for balances, top-ups and payments?

What are the pay as you go text services for balances, top-ups and payments?

Service Send to 150
Get information on your remaining credit, allowances, packs, add-ons or free boosts BALANCE
Top up with a voucher number VO + 16-digit voucher number
e.g. VO 1234567891234567
Top up with registered credit / debit card CR + last four digits of your card + amount you want to pay (between £5 and £95)
e.g. to top up £10 with card ending in 1234, text CR 1234 10
Link a new top up card ETU + 13-digit top-up card number
e.g. ETU 0123456789012
Ask for the last text message we sent you about card payments CARD PAY
Ask for all the text messages we’ve sent you about card payments CARD PAY ALL
Check if you’ve agreed to card payments for services on demand CARD PAY STATUS
Find out how to top up via text HELP TOP UP

What are the text services for packs?

What are the text services for packs and add-ons?

Service

Send to 150
Get information on all packs available ALL PACKS
Start another pack early NOW
Stop your current pack
STOP

 

Pay as you go packs

Pack Name Data Minutes Texts Duration Text to 150
 £5 Pack  250MB  250  500  30 days   PACK05
 £10 Pack   5GB  500  Unlimited  30 days   PACK10
 £15 Pack   15GB  Unlimited
 Unlimited  30 days   PACK15
 £20 Pack   30GB  Unlimited
 Unlimited  30 days   PACK20
 £30 Pack  100GB  Unlimited  Unlimited  30 days   PACK30

What are the text services for add-ons?

What are the text services for add-ons?

Service Text to 150
Get list of data, text or minutes add-ons ADD ON
Get information on text add-ons ADD TEXTS
Get information on minutes add-ons ADD MINS
Get information on data add-ons ADD DATA
Get information on add-ons to call abroad from the UK ADD INT

What if I need more information on my account?

What if I need more information on my account?

Good to know

You can also find out more information about your account, plan, data allowances, additional payments or offers on My EE.

> Log in to My EE

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