| Service | Send to 150 |
| Find out your telephone number | NUMBER |
| Check the status of your free Data Boost | BOOST |
| Check what data you've rolled over | ROLLOVER |
| Find out roaming rates | RO + country e.g. RO ITALY |
| Control diverts to your voicemail | VM ON or VM OFF |
| Check unlock status of your Apple phone | UNLOCK |
| Get a list of our most commonly used text services | HELP |
| Get a link to download the My EE app | APP |
How can I get help by texting 150 on pay as you go or Flex?
- Go to section
Our text service makes it easy to manage your account and stay in control when you can't get online. Just send your keyword to 150 for free in the UK and EU.
Here's a list of the keywords you can text to 150 and the service we'll provide if you're on pay as you go or a Flex plan with us.
General text services for pay as you go
General text services for pay as you go
Text services for balances, top-ups and payments
Text services for balances, top-ups and payments
| Service | Send to 150 |
| Get information on your remaining credit, allowances, packs, add-ons or free boosts | BALANCE |
| Top up with a voucher number | VO + 16-digit voucher number e.g. VO 1234567891234567 |
| Top up with registered credit / debit card | CR + last four digits of your card + amount you want to pay (between £5 and £95) e.g. to top up £10 with card ending in 1234, text CR 1234 10 |
| Link a new top up card | ETU + 13-digit top-up card number e.g. ETU 0123456789012 |
| Ask for the last text message we sent you about card payments | CARD PAY |
| Ask for all the text messages we’ve sent you about card payments | CARD PAY ALL |
| Check if you’ve agreed to card payments for services on demand | CARD PAY STATUS |
| Find out how to top up via text | HELP TOP UP |
Text services for packs and add-ons
Text services for packs and add-ons
| Service | Send to 150 |
| Get information on all packs available | ALL PACKS |
| Start another pack early | NOW |
| Get information on data packs | DATA |
| Get information on Talk and Text packs | TALK & TEXT |
| Get information on Everything packs | EVERYTHING |
| Get information on BlackBerry packs | BLACKBERRY |
| Stop your current pack | STOP PACK |
Data packs
| £1 | £10 | £15 | |
| Data | 100MB | 2GB | 5GB |
| Minutes | 10 | 100 | 500 |
| Text | 10 | Unlimited | Unlimited |
| Lasts | 7 days | 30 days | 30 days |
| Text to 150 | DP1 | DP10 | DP15 |
Talk & Text packs
| £1 | £10 | |
| Minutes | 25 | 250 |
| Text | 50 | Unlimited |
| Data | 10MB | 10MB |
| Lasts | 7 days | 30 days |
| Text to 150 | TTP1 | TTP10 |
Everything packs
| £5 | £10 | £15 | £20 | £25 | £30 | |
| Data | 150MB | 1GB | 2GB | 4GB | 8GB | 16GB |
| Minutes | 100 | 250 | 1000 | 1500 | 2000 | 3000 |
| Text | 250 | Un'ltd | Un'ltd |
Un'ltd |
Un'ltd |
Un'ltd |
| Lasts | 30 days |
30 days | 30 days | 30 days | 30 days | 30 days |
| Text to 150 | EP5 | EP10 | EP15 | EP20 | EP25 | EP30 |
International packs
| £10 | £15 | |
| International minutes | 150 | 250 |
| Text | 150 | 500 |
| Data | 500MB | 3GB |
| EE to EE minutes & texts | Unlimited | Unlimited |
| Lasts | 30 days | 30 days |
| Text to 150 | INL10 | INL15 |
Text services for add-ons
Text services for add-ons
| Service | Send to 150 |
| Get list of data, text or minutes add-ons | ADDONS |
| Get information on text add-ons | ADD TEXTS |
| Get information on minutes add-ons | ADD MINS |
| Get information on data add-ons | ADD DATA |
Text services for Flex plans
Text services for Flex plans
| Service | Send to 150 |
| Check remaining allowances, when your Flex plan renews and top-up credit |
BALANCE |
| Find out how to top up via text | CREDIT |
| Find out how to get extra data via text | ADD DATA |
| Find out how to get extra minutes via text | ADD MINS |
| Get a list of available Flex plans | ALL PLANS |
| Top up with a voucher number | VO + 16-digit voucher number e.g. VO 1234567891234567 |
| Check the status of your free Data Boost | BOOST |
| Check what data you've rolled over | ROLLOVER |
| Find out roaming rates | RO + country e.g. RO ITALY |
| Control diverts to your voicemail | VM ON or VM OFF |
| Check unlock status of your Apple phone | UNLOCK |
| Get a list of our most commonly used text services | HELP |
| Find out how to move to Pay As You Go | PAYG |
| Get help creating your My EE account and getting your plan up and running | REG |
| Get a link to download the My EE app | APP |
Give us a call
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Last updated: 16/10/2018
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