Ways to pay your home broadband bill

This article is for broadband that uses any hub other than the EE Smart Hub (2023).

Other help

You can pay your bill online using:

If you're using a credit or debit card to pay your broadband bill, you can either pay this month’s bill amount only or set up a monthly payment to pay your bill in full each month.

Your monthly payment will be taken 10 working days after the date your bill is produced.

If your service was disconnected

If your services have been suspended, you'll be reconnected up to 24 hours after paying your bill in full.

You may need to restart your router if you are not reconnected after 24 hours. 

You’ll need to pay any money you owe (your account balance) before you can set up a Direct Debit.

Set up a Direct Debit with EE

When your Direct Debit is taken

Your broadband Direct Debit is usually taken 10 days after you get your bill.

Call 0800 028 0543 to pay your broaband bill over the phone with your credit or debit card. 

You’ll need your:

You must pay the full amount. It’ll take around 24 hours to process.

We’ll give you the option to pay by text if you:

You have five days to reply YES to the text, or you’ll need to pay another way. Your broadband service may be disconnected.