There are a few ways you can pay your home broadband, home phone or TV bill.
Use a debit or credit card to pay your baroadband bill.
You can either:
Your monthly payment will be taken 10 working days after the date your bill is produced.
If your service was disconnected
You'll be reconnected up to 24 hours after paying the full amount of your bill, if your services have been suspended.
You may need to restart your router if you are not reconnected after 24 hours.
What to do if you can’t pay your bill or will pay after your due date.
Set up a direct debit in My EE.
You’ll need to pay any money you owe (your account balance) before you can set up a Direct Debit.
Read the guidance if you need help setting up or managing a Direct Debit.
When your Direct Debit is taken
Your broadband Direct Debit is usually taken 10 days after you get your bill.
Call 0800 028 0543 to pay your broaband bill over the phone with your credit or debit card.
You’ll need your:
You must pay the full amount.
It’ll take around 24 hours to process.
We’ll give you the option to pay by text if you:
You have 5 days to reply YES to the text, or you’ll need to pay another way. Your broadband service may be disconnected.
Check the text is from EE
The text will be sent from +44 7860 035968.