It’s easy to set up a Direct Debit to pay your bills on time every month – and it costs nothing extra.
How do I set up automatic payments?
In this article
Set up a Direct Debit
Set up a Direct Debit
You can set up or change a Direct Debit when you log in to My EE or you can get in touch using one of the links on this page.
Remember, you'll need to pay off any outstanding balance on your account before you can set up or change your Direct Debit.
The quickest way to set up a Direct Debit is by logging into My EE and filling in our Direct Debit form
You'll see an on-screen confirmation once your Direct Debit has been set up. We’ll also send you a letter in the post that will confirm your details including the Direct Debit guarantee.
Please note: If you have an active Direct Debit set up on your account, but you make a payment using any other method (credit or debit card, cheque, online banking) after your bill date, your monthly Direct Debit payment will still be taken in full.
Call us on 150 from your EE phone or +44 (0) 7953 966 250 from any phone.
If more than one signature is required on a bank account, we won’t be able to set up a Direct Debit over the phone. Instead, you'll need to complete and return a copy of the Direct Debit mandate
We'll then send a letter to both the EE account holder and the bank account holder confirming the Direct Debit is set up – so you'll need to include the relevant postal addresses.
If you want to pay with another bank account, we can set it up over the phone, but both parties will need to be on the call.
25p per call on pay as you go
Sat
Sun