What is Payforit and how do I use it?

     
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Payforit is a quick, safe and secure way to pay for lower-priced digital goods (normally under £10) via your EE account.  Payforit is not a company.  Payforit is simply a way of paying for goods, just like using a credit card or PayPal.

More information on Payforit can be found at www.payforit.org

How will I be billed for using Payforit?

How will I be billed for using Payforit?

Pay monthly

If you have a pay monthly account, the charge will appear on your monthly bill under the Services from Other Companies section.

Pay as you go

If you have a pay as you go account, the charge will be taken from your prepay credit.

Who do I contact about Payforit purchases?

Who do I contact about Payforit purchases?

Items bought using Payforit are not provided by EE. If you have a query regarding items purchased, please contact the merchant directly. Details for how to contact the Merchant will have been provided in the ‘Receipt’ text message or email you were sent straight after your purchase.

How do I get a VAT receipt?

How do I get a VAT receipt?

If you require a VAT receipt for your purchase, please contact the merchant directly.

Why has my Payforit payment failed?

Why has my Payforit payment failed?

If an attempt to make a payment has failed, the most common reasons are:

  1.  

    you are a pay as you go customer and do not have enough credit. Simply top up your account and try again

  2.  

    you are a pay monthly customer and have reached your credit limit

If you're still having issues, please get in touch.

 
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Last updated: 17/10/2018
Simon H posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
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