How do I top up a tablet or mobile WiFi device?

     
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It’s easy to manage your account and top up your 4GEE WiFi account when you log in to My EE.

Topping up your device

Topping up your device

  1.  

    log in to My EE and choose Top up

  2.  

    select the amount you want to top up

  3.  

    enter your payment card details, review and confirm

That's it – quick and easy!

You can also manage your payment cards in the Account settings section of My EE. You can change the expiry date, remove a card or just check what cards you’ve got registered to My EE.

Call us

Call us

  1.  

    call 150 free from your EE phone or +44 (0)7953 966 250 from any other phone

  2.  

    choose Top up from the options and follow the instructions

     

You can top up by credit or debit card, top up someone else’s phone or redeem an eVoucher.

We accept Visa, MasterCard and Maestro UK credit and debit cards.

Payments are managed by Vesta, EE’s trusted payment partner, so the name Vesta will appear on your bank or credit card statement as Vesta EE Top Up along with a 0808 free of charge helpline telephone number.

More ways to top up

More ways to top up

Checking your credit

Checking your credit

Ways to check your credit:

  1.  

    log in to My EE or the My EE app to see your balance

  2.  

    text AL to 150 free from your EE device for your credit balance and any allowances

Help with failed top-ups

Help with failed top-ups

We always text you to confirm when a top-up is successfully added to your account.

If your credit hasn't updated within 24 hours, call us.

 
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Last updated: 30/8/2018
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