No, you can’t go over your data allowance. We’ll text you when you’ve used 80 per cent and then again when it runs out – there are no hidden charges.
If you do use up your data you can always buy more to see you through.
Understanding data usage
- Go to section
There are a few things worth knowing about how you use data with EE.
Can I ever go over my data allowance?
Can I ever go over my data allowance?
Why is my data usage sometimes more than I've downloaded?
Why is my data usage sometimes more than I've downloaded?
When content providers state the file size of their content, it may take up a little bit more of your data to download that file. This is because of encryption and addressing data – the ‘headers’ on each packet of data – which can be up to 10 per cent of the total file size.
For instance, if an image is said to be 100MB, it may take up to 110MB of data to download that file to your device.
At EE, we do what we can to limit the amount of data you use when downloading content in the UK, for example by not counting all of the ‘DNS’ data that’s used up every time you access the internet.
Quick ways to check your data and get more
Quick ways to check your data and get more
You can:
Remember, we’ll always send you a text to let you know when you’ve used 80 per cent of your data and again when you’ve run out.
Can I use data when I go abroad?
Can I use data when I go abroad?
Heading abroad?
You can use your data allowance in 48 European destinations at no extra cost. If you’re heading further afield, you’ll need to buy a roaming add-on to use data while you’re abroad
Give us a call
Give us a call
Free to pay monthly
25p per call on pay as you go
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat
Sun
Sat
Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Type in your postcode to find your nearest store.
You can book an appointment to meet one of our experts in many of our stores.
You can book an appointment to meet one of our experts in many of our stores.
Something went wrong. Please try again later
We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 12/8/2019
Nikki posted this article. Got a comment? Good or bad, we'd pleased to hear from you.
Was this article helpful?
Thank you.
Glad to hear it.
Thank you.
Glad to hear it.
Why is my bill higher than normal?