When will I get my first phone bill and how much will it be?

     
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Your first phone bill will be a paper bill that's posted to your account address.

When will I get my first phone bill?

When will I get my first phone bill?

You'll get your first phone bill around seven days after you join EE.

What will my first phone bill include?

What will my first phone bill include?

Your first EE phone bill will cover:

  1.  

    your monthly plan charge: this is the standard monthly cost of your plan charged a month in advance of your joining date with EE

  2.  

    add-ons: for example, international minutes or picture messages

  3.  

    device charges: if there’s an upfront cost to pay or a delivery charge

Good to know:

The date of your first phone bill will also be the date your plan's allowances renew each month.

How can I view my phone bill online?

How can I view my phone bill online?

Your bills will be available to view and mange in your My EE account.

  1.  

    log in to My EE

  2.  

    select Menu > Bills & Payments

You can print a paper bill via My EE or choose to receive your bill in a different format.

> Find out more about paper bills and bills in other formats

Good to know:

There's an additional cost to receiving paper bills by post.

> Find out more about costs for paper billing

How do I pay my first phone bill?

How do I pay my first phone bill?

If you’ve set up a Direct Debit, we’ll take your payment automatically on the date shown on page one of your paper bill. Or you can make a payment via My EE:

  1.  

    log in to My EE

  2.  

    select Menu > Bills & Payments > Make a payment

How will I get future phone bills?

How will I get future phone bills?

We’ll text or email you when your bill’s ready to view in your My EE account.

  1.  

    log in to My EE

  2.  

    select Menu > Bills & Payments

If you've requested paper bills, these will be posted to your account address.

 
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Last updated: 12/8/2019
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