When will I get my first bill and how much will it be?

     
    >
  • Go to section

Don’t be daunted by your first bill. We’re here to help you understand what you’ve been charged for.

When will I get my first bill?

When will I get my first bill?

You’ll get your first bill around seven days after you join EE.

The date of your first bill will also be the date your allowances renew each month.

Your bills will be available in My EE. Please get in touch if you need a paper bill each month.

What will my first bill cover?

What will my first bill cover?

Your first bill will cover:
  1.  

    your monthly plan charge – the cost of your plan charged a month in advance of your joining date

  2.  

    add-ons - such as international minutes or picture messages

  3.  

    device charges - if there’s an upfront cost to pay or a delivery charge

Where can I see my bill?

Where can I see my bill?

Your bills will be available in My EE. Please get in touch if you need a paper bill each month.

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 16/11/2017
Nikki posted this article. Got a comment? Good or bad, we'd pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How can I check my balance since my last bill?
What are these numbers on my bill I don't recognise?