To change your billing date, you'll need to give us a call:
What happens to my bill when I change my billing date or plan?
In this article
If your billing date or plan has changed then your bill might be different than usual.
How do I change my home broadband billing date?
How do I change my home broadband billing date?
What happens to my bill when I change my home broadband billing date?
What happens to my bill when I change my home broadband billing date?
Once you’ve changed your billing date, you’ll get two bills from us:
What happens to my bill when I change my home broadband plan?
What happens to my bill when I change my home broadband plan?
If you’ve changed your plan, you may notice some differences to your bill. The change to the plan won’t always take effect on your bill date. If this happens, you’ll see:
Next month’s bill should be back to normal. However, if you have any call add-ons with your package, you'll also see a new charge each month under Extras and Discounts, along with any charges made for setting up and connecting your service.
We'll adjust your bill to your new plan price on the day it changes.
It’s important that you return your EE TV set-top box if you're plan no longer includes EE TV. Otherwise, we’ll have to charge you for it and you might see this charge on your next, or subsequent, bill.
25p per call on pay as you go
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