View your monthly EE Mobile or EE Broadband bill

This article is for EE Mobile and EE Broadband that uses any hub other than the EE Smart Hub (2023) only.

View your monthly bill

If you have EE Broadband that uses the latest EE Smart Hub (2023), get help with your bill here.

To view any of your latest monthly EE bills including EE phone bills:

  • Open the EE App 
  • Select Manage 
  • Select Billing
  • or text BILL to 150 for a summary of recent payments

Once logged in, or on the EE app, you can see the date when your Direct Debit will be collected. You'll also be able to view if you have any extra charges for each month.

Plus you can view and download your previous monthly EE bills.

Check allowances between monthly bills

 

To keep track of your allowances and spending:

  • Open the EE App and go to Manage
  • or text BALANCE to 150 - we'll reply with details of any extra charges outside your price plan and give details on your remaining allowances

Download your bill to print or save

Here's how you download, print or save your EE bill.

  1. Open the EE App
  2. Go to Manage Bills & Payments
  3. select Download your bill
  4. choose which bill you want to download and print or save it.

Download a PDF of a bill to an iOS device

Yes, you'll be able to download your monthly EE bill as a PDF to an iOS device. To view it you can save the PDF to the Files app or share it with a third-party app.

  1. Open the EE App
  2. Go to Manage - Bills & Payments
  3. select Download your bill
  4. select a bill period from the options available
  5. once your bill is downloaded, select View Bill 
  6. select Save to Files to view your bill, or share to your preferred app.

Download a PDF of a bill to an Android device

Yes, you'll be able to download your monthly EE bill as a PDF to an Android device. To view it you'll need to install Google Chrome with a PDF reader or Adobe Acrobat reader.

  1. Open the EE App
  2. Go to Manage - Bills & Payments
  3. select Download your bill
  4. select a bill period from the options available
  5. once your bill is downloaded, select your chosen app (either Google Chrome or Adobe Acrobat can be used) to view your bill

Get your bill in other formats

To get a printed or itemised EE bill sent to you by post call us on 150 from your EE mobile.

An itemised bill of your allowance usage will always be sent as a printed bill by post.

Please note: there is a small charge for each printed / itemised bill sent by post.

Get your bill in other formats

You can choose to receive your bill in these formats: large print, audio or Braille.

Call us on 150 from your EE mobile to request your bill in another format.

See an estimate of your next bill

You can see a near real-time view of what your next mobile bill is estimated to be underneath your current bill. It includes your plan costs with any discounts, one-off charges and credits and a total cost of any outside of plan usage such as calls or app store charges.

If you’ve had an upgrade or made any changes since your last bill, you’ll also see any part-charges or credits.

It’s a helpful guide but may not include all charges / credits if your account has multiple types of discounts, so always refer to your actual bill when it’s produced.

To see a preview of your next bill:

  1. Open the EE app
  2. Select Manage
  3. Select Billing
  4. Select See your full mobile bill
  5. Look below your current bill and you’ll see Next Bill Estimate.

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