What’s included in my allowances?

     
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Find out more about the minutes, texts and data you can get with EE on pay monthly plans and pay as you go packs in the UK and when roaming in the EU.

What’s included in my allowances on a pay monthly plan?

What’s included in my allowances on a pay monthly plan?

All our pay monthly plans include unlimited calls and texts within the UK and roaming in the EU. Your data allowances will depend on what pay monthly plan you're on.

Good to know:

You can see what’s included and keep track on what's in your pay monthly plan when you log in to My EE or use the My EE app

When do my allowances start each month on a pay monthly plan?

When do my allowances start each month on a pay monthly plan?

If you’re on a pay monthly plan, it will usually be on the date your bill is due. 

We’ll text you when you’ve reached 80% of your data allowance and then again when it runs out. Remember, you can always buy add-ons to top up your allowance.

Pay monthly data add-ons:

You can always buy more data to see you through to the end of the month. Just log in to My EE and go to Menu > Plan and add-ons.

What’s included in my allowances on pay as you go?

What’s included in my allowances on pay as you go?

Our pay as you go packs offer different amounts of call, text and data allowances to suit your needs. Plus you can always buy more add-ons if you need them.

> Find out how to buy pay as you go add-ons

Good to know:

You can see what’s included and keep track on what's in your pay as you go pack when you log in to My EE or use the My EE app

I'm coming to the end of my pay as you go data allowance, what do I do?

I'm coming to the end of my pay as you go data allowance, what do I do?

Don't worry, we’ll text you when you’ve reached 80% of your data allowance and then again when it runs out. Remember, you can always buy add-ons to top up your allowance.

To buy data add-ons:
  1.  

    log in to My EE and go to Menu > Add-ons

  2.  

    or text ADD DATA to 150

What if I go over my SIM only allowance?

What if I go over my SIM only allowance?

We’ll text you to tell you that you’ve used all of your SIM only allowance.

That means you won’t be able to go over your allowance without realising.

You can then buy an add-on to see you through until your monthly allowance renews.

Data add-ons

You can always buy more data to see you through to the end of the month.

Just log in to My EE and go to Menu > Plan and add-ons

 
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Last updated: 18/9/2019
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