Broadband & Landline

Get help with your home or mobile broadband set up and learn how to solve issues and use our services.

In this Section

Home Broadband

EE Speed Guarantee
What is the consumer price index?
How do I set up my home broadband EE router?
What are my home broadband internet settings?
How do I use my own router for home broadband?
Can I get data boosts as a home broadband or 4GEE Home customer?
How do I test my internet speed?
How can I improve my broadband speed?
How can I fix my home broadband connection?
How can I improve my wireless internet connection?
What is a WiFi booster?
How do I fix problems with my Home Hotspot?
How do I rename my WiFi Home Hotspot to match my WiFi network?
What are EE’s Fibre Max 145 and Fibre Max 300 plans?
How can I change my home broadband account holder name?
Armed Forces home broadband disconnection
Can I claim an Early Cancellation Credit from EE?
Coronavirus: delivery, installations and repairs
Setting up Smart WiFi
Fixing problems with Smart WiFi
See [numberOfArticles] more articles
See fewer articles

4GEE Home

How do I set up 4GEE Home?
How do I manage my 4GEE Home account?
How do I manage my 4GEE Home data on pay monthly?
How do I manage my 4GEE Home data on pay as you go?
What speeds do I get with 4G EE Home?
See [numberOfArticles] more articles
See fewer articles

4GEE WiFi

How do I get started with 4GEE WiFi?
How do I manage my data usage and add-ons for 4GEE WiFi?
How do I make payments and top-up my 4GEE WiFi?
How do I upgrade my 4GEE WiFi plan?
What texts will I get on my 4GEE WiFi device?
How do I take advantage of the Better Broadband scheme with EE?
How do I use Car WiFi?
See [numberOfArticles] more articles
See fewer articles

Landline

How do I use the features on my EE home phone?
How do I get started with my EE home phone?
How can I check my landline wiring?
How can I repair faults on my home phone line?
See [numberOfArticles] more articles
See fewer articles

Routers

EE Smart Hub
Bright Box 2 Wireless Router
Bright Box 1(R) Wireless Router
Bright Box 1 Wireless Router
4GEE Home Router
Technicolor TG589 Router
Livebox
Port forwarding: access an external network or server from home
See [numberOfArticles] more articles
See fewer articles
Ask the EE Community

Get advice, tips, updates and impartial reviews 24hrs a day

Read more
Posted by
Read more
Posted by
Read more
Posted by
Read more
Posted by
View more

 
Give us a call
Give us a call
Call now
Call now
150
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Bank Holiday Monday opening times: 08:00-20:00
Mon to Fri
Sat
Sun
Alternative phone numbers
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Book an appointment
Book an appointment
You can book a phone appointment with one of our local experts.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Book an appointment
>Directions
> Find another store
Need more help