Broadband & Landline

Get help with your home or mobile broadband set up and learn how to solve issues and use our services.

In this Section

Home Broadband

How do I set up my home broadband EE router?
What are my home broadband internet settings?
How do I use my own router for home broadband?
Can I get data boosts as a home broadband or 4GEE Home customer?
How do I check my internet speed?
How can I improve my broadband speed?
How can I fix my home broadband connection?
How can I improve my wireless internet connection?
What is a WiFi booster?
How do I fix problems with my Home Hotspot?
How do I rename my WiFi Home Hotspot to match my WiFi network?
What are EE’s Fibre Max 100 and Fibre Max 300 plans?
How can I change my home broadband account holder name?
Armed Forces home broadband disconnection
Can I claim an Early Cancellation Credit from EE?
Coronavirus: delivery, installations and repairs
Setting up Smart WiFi
Fixing problems with Smart WiFi
Automatic compensation
Fibre without landline
How is Fibre to the Premises installed?
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4GEE Home

How do I set up 4GEE Home?
How do I manage my 4GEE Home account?
How do I manage my 4GEE Home data on pay monthly?
How do I manage my 4GEE Home data on pay as you go?
What speeds do I get with 4G EE Home?
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4GEE WiFi

How do I get started with 4GEE WiFi?
How do I manage my data usage and add-ons for 4GEE WiFi?
How do I make payments and top-up my 4GEE WiFi?
How do I upgrade my 4GEE WiFi plan?
What texts will I get on my 4GEE WiFi device?
How do I use Car WiFi?
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Landline

How do I use the features on my EE home phone?
How do I get started with my EE home phone?
How can I check my landline wiring?
How can I repair faults on my home phone line?
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Routers

EE Smart Hub
Bright Box 2 Wireless Router
Bright Box 1(R) Wireless Router
Bright Box 1 Wireless Router
4GEE Home Router
Technicolor TG589 Router
Livebox
Port forwarding: access an external network or server from home
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