How do I manage my data usage and add-ons for 4GEE WiFi?

In this article

It's easy to manage your data usage or buy add-ons for your 4GEE WiFi device.

How do I manage my data usage for 4GEE WiFi?

How do I manage my data usage for 4GEE WiFi?

You can check your data usage for 4GEE WiFi at any time:

  1.  

    log in to My EE or use the My EE app
  2.  

    or go to add-on.ee.co.uk

We'll text if you use up your data allowance but it's impossible to go over your limit. If your data runs out, you'll automatically be asked to buy a data or roaming add-on.

How do I buy add-ons for 4GEE WiFi?

How do I buy add-ons for 4GEE WiFi?

Whether you’re a pay monthly or pay as you go 4GEE WiFi customer, you can buy an add on using the below information. Just make sure you’re connected to the 4G network.

  1.  

    open your browser and go to add-on.ee.co.uk
  2.  

    go to Purchase and select the data add-on you want to buy
  3.  

    activate the data add-on you've purchased

If you're a pay monthly customer the cost of the add-on will be automatically added to your bill and will appear on your next pay monthly bill as a one-off charge.

If you're a pay as you go customer the cost of the add-on will be taken from your top up balance.

Find out how to top up your credit

Can I use my 4GEE WiFi device abroad?

Can I use my 4GEE WiFi device abroad?

Yes but there are a few things to know when using your 4GEE WiFi device abroad:

  1.  

    if you’re outside the UK but inside the EU (including Jersey, Guernsey, the Isle of Man and Switzerland) you can use your 4GEE WiFi device or tablet data allowances to get online for no extra cost
  2.  

    make sure data roaming is enabled on your device
  3.  

    if you're outside the UK or the EU, the internet won’t work on your 4GEE WiFi device unless you have an active roaming add-on
Good to know:

You can estimate any roaming costs or roaming add-ons you might need while abroad with our roaming costs calculator tool.

> Use our roaming costs calculator

How do I buy roaming add-ons for 4GEE WiFi?

How do I buy roaming add-ons for 4GEE WiFi?

You can buy a roaming add-on before you go on My EE:

  1.  

    log in to My EE
  2.  

    go to Menu > Plan & add-ons
  3.  

    go to Add-on > Buy add-ons
  4.  

    select the add-on you want to buy

Alternatively, you can buy an add-on before you go through the 4G network:

  1.  

    open your browser and go to add-on.ee.co.uk
  2.  

    go to Purchase and select the data add-on you want to buy
  3.  

    activate the data add-on you've purchased

You can also buy a roaming add-on while you're abroad:

  1.  

    open your browser to connect to a page showing available add-ons
  2.  

    select the data add-on you want to buy
  3.  

    activate the data add-on you've purchased

The cost of a pay monthly roaming add-on will be automatically added to your pay monthly bill and will appear on your next pay monthly bill as a one-off charge.

The cost of a pay as you go roaming add-on will be taken from your top up balance.

How do I use my 4GEE WiFi device abroad?

How do I use my 4GEE WiFi device abroad?

Important:

Make sure that data roaming is enabled before you go.

You'll need to make sure you're connected to the 4G network:

  1.  

    go to Connection Manager or type 192.168.1.1 into your browser
  2.  

    log in - the default username and password is:

    • username: admin
    • password: admin
  3.  

    go to Settings
  4.  

    select the Data Roaming radio button

Alternatively, to enable data roaming without your 4GEE WiFi device:

  1.  

    call 150

You have two options to connect to the internet while roaming:

  1.  

    manual: your device will only connect when you click Connect
  2.  

    automatic: your device automatically connects to the internet when it’s switched on - for ease when roaming abroad select automatic

How much do add-ons for 4GEE WiFi cost?

How much do add-ons for 4GEE WiFi cost?

> View our price guides for 4GEE WiFi 

> View our terms and conditions for 4GEE WiFi

Thanks for your feedback

Related Articles

 
Let's chat
Let's chat

Mon to Sun 8am - 11pm

Give us a call
Give us a call
Call now
Call now
150
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat
Sun
Alternative phone numbers
Give us a call
Give us a call
Call now
Call now
150
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat
Sun
Alternative phone numbers
Other ways to speak with us