How do I upgrade my 4GEE WiFi plan?

Can I upgrade my plan?

You can upgrade to a new 4GEE WiFi device and plan if you’ve got less than 45 days to go until your contract renewal date.

To check if you can upgrade

Text Up to 150 from your EE phone (free of charge) and we'll text you back telling you if you're eligible and explaining what to do next

Reasons you won't be eligible for an upgrade:

if you have more than 45 days remaining until your contract renewal date
if your account has an outstanding debt on your 4GEE WiFi plan, you won’t be eligible for an upgrade until the outstanding amount is settled

Changing your plan

You can move to another price plan with a higher contract value if you’re more than three months into your contract.

Over the phone

Speak to our upgrades team by calling:

In an EE store

To upgrade in store, make sure you have your 4GEE WiFi number (this can be found at the top of your monthly bill).

Find your nearest store

If you'd like more information on our full range of 4GEE WiFi devices, follow the links below.

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