You can upgrade to a new 4GEE WiFi device and plan if you’ve got less than 45 days to go until your contract renewal date.
How do I upgrade my 4GEE WiFi plan?
- Go to section
Help and information on upgrading your 4GEE WiFi device and plan
Can I upgrade my plan?
Can I upgrade my plan?
To check if you can upgrade
Text Up to 150 from your EE phone (free of charge) and we'll text you back telling you if you're eligible and explaining what to do next
Reasons you won't be eligible for an upgrade:
Changing your plan
You can move to another price plan with a higher contract value if you’re more than three months into your contract.
How do I upgrade my plan?
How do I upgrade my plan?
Over the phone
Speak to our upgrades team by calling:
Find information on call costs and opening hours.
In an EE store
To upgrade in store, make sure you have your 4GEE WiFi number (this can be found at the top of your monthly bill).
What devices are available?
What devices are available?
If you'd like more information on our full range of 4GEE WiFi devices, follow the links below.
Give us a call
Give us a call
Free to pay monthly
25p per call on pay as you go
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Type in your postcode to find your nearest store.
You can book an appointment to meet one of our experts in many of our stores.
You can book an appointment to meet one of our experts in many of our stores.
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Last updated: 17/9/2019
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How do I make payments and top-up my 4GEE WiFi?