You'll have to meet the criteria below to be eligible for an Early Cancellation Credit:
Can I claim an Early Cancellation Credit from EE?
In this article
If you have any cancellation fees or early termination charges from your previous broadband and calls provider as a result of leaving your contract early and then switching to EE Broadband, we can credit your bill with £50.
Am I eligible for an Early Cancellation Credit?
Am I eligible for an Early Cancellation Credit?
How do I claim an Early Cancellation Credit?
How do I claim an Early Cancellation Credit?
Once you have successfully switched to EE Broadband and you have received your final bill from your provider visit https://50credit.ee.co.uk/ to claim your £50 credit.
The legal bit
The legal bit
The £50 Early Cancellation Credit offer is only available to customers who are in contract with another provider for their broadband and calls subscription on the date they join EE broadband and paid charges incurred for leaving early (for example “early termination” or “early cancellation” charges, does not include standard monthly or outstanding call charges), evidence of which must be provided by uploading electronic copies at https://50credit.ee.co.uk/, where instructions on how to do this are provided.
You must claim within 90 days of your EE broadband service being activated. Credit will be applied to your EE broadband account in the next month following the satisfactory completion and processing of your request. The credit will remain on your account with subsequent bills deducted from the balance until the credit runs out.