How do I test my internet speed?

First, check that there aren't any wider problems with broadband in your area:

If there are no problems in your area, you should run a test if you're having issues using the internet or you think your connection is running slower than it should.

It's easy to run a test on your broadband speed:

Your broadband speed test result will show a download speed and an upload speed like the example below if you tested your speed using the BT Wholesale line speed checker. It'll also show a ping latency result but this can be ignored.

To see if your internet speeds are slow, you need to compare your test results with the estimated speed you should be getting from your EE Home Broadband or 4GEE plan and the average internet speed we've estimated for your postcode. You can:

If you performed the speed test with a WiFi connection, try connecting your device directly to your router with an Ethernet cable and then run the speed test again.

If you were using a wired connection, you should check for other problems and then try our recommendations to improve your broadband internet speed.

> Find out how to improve your broadband speed

You can try a couple of things to improve your internet speed.

If your device was connected to WiFi during the speed test, you should check for other potential WiFi problems and try our recommendations to improve your WiFi speed.

> Find out how to improve your wireless speed

Please note: you have the right to cancel your EE Home Broadband or 4GEE Home plan if our diagnostics show that you’re not getting the minimum guaranteed speed.