How do I use my own router for home broadband?

     
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Can I use my own router with EE broadband?

Can I use my own router with EE broadband?

Routers supporting Ethernet WAN (you might hear these called Ethernet or cable routers) can be used to connect to our Fibre Broadband service.

Using your own router?

Contact us if you need your EE router password or log in details

Good to know:

If you've received the router from another internet service provider, it's probably locked to their service so won't work on our service.

How do I update my router settings?

How do I update my router settings?

To connect to your broadband for the first time, you'll need to update a few settings. You can do this from your router's admin pages which are found at an address like:

  1.  

    192.168.1.1
  2.  

    192.168.0.1
  3.  

    192.168.1.254
  4.  

    or by using a disk or set-up software

The settings you'll need to update your router are:

  1.  

    protocol: PPPoE (over Ethernet)
  2.  

    broadband username: format similar to PRODUCTIONHQNUN123456@fs
  3.  

    broadband password: you'll need the login details or the password that came with your EE router
Need more help with usernames or passwords?

> View our EE Home Broadband settings guide

Other settings can usually be left blank or at the router's default setting. We've listed some common settings below, which may help if you're having problems.

  1.  

    authentication: CHAP
  2.  

    internet IP address: e.g. Dynamic, Auto or Obtain from ISP (we'll assign you an IP address when you connect)
  3.  

    DNS IP address: e.g. Dynamic, Auto or Obtain from ISP (we'll automatically provide these when you connect)
  4.  

    MTU: 1492
  5.  

    MAC address: (leave blank/disabled)

Your router's support team will be able to help if you have any problems with settings.

 
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Last updated: 26/6/2019
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