We're retiring our 3G Signal Box service and, as a result, your Signal Box will no longer work.
We will also no longer issue or activate Signal Boxes.
Signal Box service closing
In this article
When is Signal Box closing?
When is Signal Box closing?
Important:
We're planning to fully close the 3G Signal Box service by 30 June 2022.
What can I use instead of Signal Box?
What can I use instead of Signal Box?
We're always working to improve our network coverage, so you may find you no longer need to use your Signal Box.
Try switching off your Signal Box, to see if you already have 4G coverage and are able to make a call. If you can, this means you have 4G coverage and don't need to use your Signal Box.
What if I don't have 4G coverage?
What if I don't have 4G coverage?
If you find you don't have mobile network coverage, you may still be able to make and receive calls and texts using WiFi Calling if you have a compatible device and a WiFi signal.
What if my device isn't compatible with WiFi Calling?
What if my device isn't compatible with WiFi Calling?
If your device isn’t compatible with WiFi Calling, you may be eligible to upgrade to a device that is compatible. Contact us if you need more help.
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