When will I get my cash for using Recycle and Reward?

     
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You’ve sent off your device for Recycle and Reward. Now you’re wondering when you’ll get your cash (or a cheque). Here’s the answer …

When will I get my money?

When will I get my money?

Payment straight into your bank account will take:
  1.  

    around three working days from when we recieve your device if there's no change to your original quote

  2.  

    up to six working days after receiving your device if it's damaged and we need to change your quote

Payment by cheque will take:
  1.  

    around five working days from when we receive your device if theres no change to the original quote

  2.  

    up to eight working days after receiving your phone if it's damaged and we need to change your quote

What should I do if I haven't received my money?

What should I do if I haven't received my money?

Contact us:
  1.  

    call 0208 732 3798

  2.  

    email - eeconsumer.uk@brightstar.com

 
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Last updated: 11/7/2018
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How can I contact Recycle and Reward?