I’m not due an upgrade – can I upgrade early?

In this article

Want to get a shiny new phone or tablet but not at the end of your plan or due an upgrade yet? You might be able to get your hands on it by upgrading early.

Can I upgrade early?

Can I upgrade early?

Yes, we can let you upgrade early. But you’ll have to pay an early upgrade fee.

You need to be:
  1.  

    on an eligible pay monthly plan with EE
  2.  

    six months or more into your contract with more than 45 days until your current plan ends

Your early upgrade fee will depend on how long you’ve got left to run on your plan.

Upgrade Anytime

Alternatively, if you're eligible for Upgrade Anytime you can get a new phone just 15 days after starting a new plan.

> Find out more about Upgrade Anytime

You can’t upgrade early if you’re a mobile broadband or business customer.

Device credit agreement

If you have taken out a device credit agreement with us, you can upgrade your phone whenever you like from day 15 of a new plan, you just need to pay off the remaining balance of the device.   

How can I upgrade early?

How can I upgrade early?

To upgrade early you can:

  1.  

    call 150 from your EE phone
  2.  

    or pop in to one of our stores
Don't forget

You won’t be able to upgrade if there’s an outstanding debt on your account. You’ll need to pay this first before upgrading.

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