How do I purchase a refurbished device from EE?

     
    >
  • Go to section

Refurbished, Good As New, devices from EE are offered in perfect working condition with the same full manufacturer’s warranty you’d get if you bought them brand new.

How do I buy a refurbished device?

How do I buy a refurbished device?

All refurbished, Good As New, devices are listed in our online shop while stocks last.

> View and buy refurbished devices from EE

What is a refurbished device?

What is a refurbished device?

Refurbished, or Good As New, devices have been returned by customers within 14 days because they’ve changed their mind. They’re tested, reset and repackaged and are in perfect working condition – you won’t be able to tell them apart from a new device.

What's in the box?
  1.  

    your refurbished device – in perfect condition

  2.  

    we aim to include accessories such as a charger and a new set of earphones but can't guarantee you'll receive these with your device

Will I get a warranty with a refurbished device?

Will I get a warranty with a refurbished device?

Yes, you’ll get the full manufacturer’s warranty.

You’re also entitled to our 14 day return policy in case you change your mind.

 
Let's chat
Let's chat

Mon to Sun 8am - 11pm

Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat
Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Need more help
Last updated: 4/3/2019
Sharelle posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Please let us know how we can make it better
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How do I upgrade from pay as you go?
How do I move to EE from Orange or T-Mobile?