Can I keep my number?

     
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Got a flashy new phone but want to keep the same number? No problem. Here’s how it works.

How do I keep my number if I’m upgrading my EE plan?

How do I keep my number if I’m upgrading my EE plan?

It couldn't be easier. Just:

  •  

    pop your new SIM (if we sent you one) into your new phone 

  •  

    switch it on

And you're good to go.

How do I keep my number if I’m moving to EE from T-Mobile or Orange?

How do I keep my number if I’m moving to EE from T-Mobile or Orange?

We’re part of the same family, so it’s easy as pie. We’ll send you an EE SIM, then:

  • pop your new SIM into your phone
  • switch it on

And start calling, texting and browsing from the same familiar number.

How do I keep my number if I leave EE?

How do I keep my number if I leave EE?

You need a PAC code. Just call:

  • 150 from your EE phone
  • 07953 966 250 from any other phone
  • or +447953 966 250 from abroad

Then pass it on to your new network provider and they’ll do the rest.

 
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Last updated: 13/11/2017
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

What is a PAC code?
What happens on the day my number moves to EE?