How do I set up my iPhone or iPad?

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You’ll need to do a few things to reset your iPhone or iPad once it’s been unlocked:

1

Check that you have the latest software installed – connect to iTunes via a PC, Mac or laptop.
2

Remove your SIM card and insert the new SIM card.
3

Complete the set-up process.

Don't have another SIM card you can use? To complete the process:

1

Back up your iPhone.
2

Go to Settings > General > Reset > Erase iPhone and delete all data.
3

Follow the set-up as a brand new iPhone, and the handset will be unlocked.
4

Complete the set-up assistant and restore your back-up.

You might see this message:

"The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store."

If so, just follow these steps:

1

Restore your iPhone.
2

Check your device is unlocked.

Please note, if you've ”jailbroken” your iPhone or iPad, this may damage the device and we can’t be held responsible for any errors that may occur.

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Last updated: 13/6/2018

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How do I set up my iPhone or iPad?

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