If you don't have another SIM card you can use please follow the process below:
How do I complete the unlock process on my iPhone or iPad?
In this article
You’ll need to do a few things to fully unlock your iPhone or iPad once it’s been unlocked by EE.
Please ensure the SIM card is activated on the network.
You might see this message:
"The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store."
If so, just follow these steps:
Please note: if you've 'jailbroken' your iPhone or iPad, this may damage the device and we can’t be held responsible for any errors that may occur.
Ask the EE Community
Get advice, tips, updates and impartial reviews 24hrs a day
How useful was this page?
Thanks for your feedback
Thanks for your feedback
Give us a call
Give us a call
Free to pay monthly
25p per call on pay as you go
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat
Sun
Sat
Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Type in your postcode to find your nearest store.
You can book an appointment to meet one of our experts in many of our stores.
You can book an appointment to meet one of our experts in many of our stores.
Something went wrong. Please try again later
We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help