Step 1 – Check your EE TV box
Everything you need should be in the box of EE TV goodies we sent you – check that you’ve got everything before you start:
Cookies from EE and our partners can help our site work better for you by remembering your settings, improving social media features and personalising offers. Choose the type of cookies you're happy for us to use (you can change them anytime), or just accept.
Certain types of cookie are essential to use our site. You can choose to disable some types of cookie, but this may reduce the services we can offer you.
CHOOSE WHICH TYPE OF BUSINESS YOU ARE:
OR
The EE TV box and router are specially designed to be easy to set up yourself. Follow our six-step guide to get yours up and running.
Everything you need should be in the box of EE TV goodies we sent you – check that you’ve got everything before you start:
EE TV set-top box
power plug
Ethernet, aerial and HDMI cables
EE TV remote control and batteries
aerial adaptor
quick start guide
If you already have a working aerial cable, connect it to the IN socket on your EE TV box.
If you have an aerial wall socket but no cable, use the aerial cable and the adaptor we sent you with your EE TV.
If you already receive these channels on these channel numbers, you have the correct type of digital aerial for EE TV:
ITV2 on channel 6
Dave on channel 12
ITV3 on channel 10
Music on channel 18
No rooftop aerial? You can find a registered fitter at getmedigital or CAI Trade Gateway.
It’s possible to use an indoor aerial, but the signal may not be strong enough.
If you use a communal aerial in a block of flats you may need to check with your landlord or housing association.
In both cases, if you already get Freeview, you’re probably okay for EE TV.
Got an HDMI socket in your TV?
Plug the HDMI cable we sent you into your TV and your EE TV box.
No HDMI socket in your TV?
You’ll need a SCART cable. You can use your own or get them from us >
Plug your Ethernet cable into your EE TV box. Then plug the other end into any spare yellow socket on your Bright Box router.
No connection? Try plugging in a laptop to make sure your cable’s working properly.
Once your EE TV box is switched on, you’ll have the option to connect using WiFi. You’ll need your password and username to do this – they’re on a label on your router.
If your router and your TV are too far apart to get a good signal over WiFi, you could try using Powerline adaptors.
Put the AAA batteries in the back of the remote control.
Switch your EE TV box on.
Press the red power button – top right on your remote. The green light on the front of your EE TV box will flash. Once it’s solid green, your onscreen start-up will begin.
Use your remote to follow the onscreen instructions.
Press the SOURCE, AV or INPUT button on your TV remote.
Wait a few seconds. If you don’t see an EE screen, press the button again. You may have to press the button several times until you’ve found the name of the socket that you used to connect your EE TV Box to your TV set in step 2.
You’ll then see the EE TV screen ... you’re all set to enjoy EE TV.
Glad to hear it.
Glad to hear it.