How do I reboot my EE TV set-top box?

     
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We'll show you how to reboot your EE TV set-top box, put it in standby mode and turn it off.

Rebooting your EE TV set-top box

Rebooting your EE TV set-top box

To reboot your EE TV set-top box:

1.    Turn it off at the mains

2.    The green light will go out

3.    Wait 5 seconds

4.    Now, turn the set-top box back on at the mains

5.    The green light on the front of the EE TV set-top box will go solid green for about 15 seconds

6.    Then start to flash while the set-top box is starting up

7.    After about 40 seconds and when the set-top box has restarted, it will go solid green

If you're rebooting your set-top box because you're having problems, it often helps to also switch off your TV at the mains and then turn it back on again.

Putting your EE TV set-top box on standby

Putting your EE TV set-top box on standby

To put your set-top box in standby mode:

1.    Press the red power button on your EE TV remote

2.    The light on the front of your set-top box will go red

To turn your set-top box back on, simply press the red power button on your EE TV remote.

Turning off your EE TV set-top box

Turning off your EE TV set-top box

To turn off your EE TV set-top box, turn it off at the mains

 
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Last updated: 4/7/2018
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Thank you.

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