You need to be on a Smart plan to be eligible for Swappable Benefits.
How do I add and manage my Swappable Benefits?
In this article
If you're on a Smart plan, you can now choose from a range of Swappable Benefits to add to your plan and swap between them when you fancy a change.
Am I eligible for Swappable Benefits?
Am I eligible for Swappable Benefits?
What Swappable Benefits are available?
What Swappable Benefits are available?
The Swappable Benefits you can get depends on your plan.
If you have a Smart plan purchased before 27 May 2020 the Swappable Benefits available are:
If you have a Smart plan purchased on or after 27 May 2020 you can choose from:
How many Swappable Benefits can I add?
How many Swappable Benefits can I add?
If you purchased a Smart plan on or after 27 May 2020
On any Smart plan purchased after the 27 May 2020, one Swappable Benefit is included in your plan.
If you purchased a Smart plan before 27 May 2020
On any Smart plan up to 60GB, one Swappable Benefit is included in your plan. On a 100GB or unlimited Smart plan, you’ll get two Swappable Benefits included.
If you have a 5G Smart plan up to 60GB, you can choose two Swappable Benefits. On a 120GB or unlimited 5G Smart plan, you’ll have three Swappable Benefits included.
How do I choose my Swappable Benefits?
How do I choose my Swappable Benefits?
It's easy to choose or swap your Swappable Benefits:
Alternatively you can manage your Swappable Benefits by text:
How often can I change my Swappable Benefits?
How often can I change my Swappable Benefits?
Each Swappable Benefit included in your plan can be swapped whenever you fancy a change. However, once you've selected or swapped one of your Swappable Benefits, you'll need to wait a minimum of 30 days before you can swap it again.
How do I check what Swappable Benefits are active on my plan?
How do I check what Swappable Benefits are active on my plan?
You can easily check which Swappable Benefits are active on your plan:
Can I add more Swappable Benefits than what’s included in my plan?
Can I add more Swappable Benefits than what’s included in my plan?
Each Swappable Benefit is also available as a standalone add-on that can be added and removed from your plan at any time. If you already have the maximum amount of Swappable Benefits active on your plan, you can purchase add-ons in My EE:
The legal bit
The legal bit
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