How do I add and manage my Swappable benefits?

     
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If you're on a Smart plan with EE, you can now choose from a range of Swappable benefits to add to your plan and swap between them when you fancy a change.

Am I eligible for Swappable benefits?

Am I eligible for Swappable benefits?

You need to be on an EE Smart plan to be eligible for Swappable benefits.

> Find out more about EE Smart plans

What Swappable benefits are available?

What Swappable benefits are available?

There are four Swappable benefits available:

  1.  

    EE Video Data Pass

  2.  

    EE Music Data Pass

  3.  

    BT Sport app

  4.  

    Roam Further Pass

How many Swappable benefits can I add?

How many Swappable benefits can I add?

On any Smart plan up to 60GB, one Swappable benefit is in included in your plan. On a 100GB pay monthly Smart plan, you'll get up to two Swappable benefits included.

How do I choose my Swappable benefits?

How do I choose my Swappable benefits?

It's easy to choose or swap your Swappable benefits:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

Alternatively you can manage your Swappable benefits by text:

  1.  

    text PICK to 150 to add a new Swappable benefit

  2.  

    text SMART to 150 to find out about your current Swappable benefits

How often can I change my Swappable benefits?

How often can I change my Swappable benefits?

Swappable benefits can be swapped once every seven days. If your plan includes two benefits, you can swap each one every seven days without affecting the other benefit.

How do I check what Swappable benefits are active on my plan?

How do I check what Swappable benefits are active on my plan?

You can easily check which Swappable benefits are active on your plan:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

Can I add more Swappable benefits than what’s included in my plan?

Can I add more Swappable benefits than what’s included in my plan?

Each Swappable benefit is also available as a standalone add-on that can be added and removed from your plan at any time. If you already have the maximum amount of Swappable benefits active on your plan, you can purchase add-ons in My EE:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

The legal bit

The legal bit

 
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Last updated: 2/5/2019
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