Why is My EE account locked?

In this article

You could be locked out of My EE because you, or another account holder, tried to log in incorrectly too many times.

Don't worry, our Customer Service Team can help unlock your account.

Get in touch

Call 150 from your EE phone

Thanks for your feedback

Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Book an appointment
Book an appointment
You can book a phone appointment with one of our local experts.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help