Why is My EE account locked?

     
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You could be locked out of My EE because you, or another account holder, tried to log in incorrectly too many times.

Don't worry, our Customer Service Team can help unlock your account.

Get in touch

Call 150 from your EE phone

 
Give us a call
Give us a call
Call now
Call now
150
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Alternative phone numbers
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Last updated: 9/7/2018
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

You can find more help here
Can I register for My EE without my account number?
How do I reset my password for My EE?
How do I get a proof of purchase, usage or barring?
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