Why is My EE account locked?

     
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You could be locked out of My EE because you, or another account holder, tried to log in incorrectly too many times.

Don't worry, our Customer Service Team can help unlock your account.

Get in touch

Call 150 from your EE phone

 
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150
150
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25p per call on pay as you go
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Sat to Sun
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Last updated: 9/7/2018
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You can find more help here
Can I register for My EE without my account number?
How do I reset my password for My EE?
How do I get a proof of purchase, usage or barring?
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