Why must I undertake extra security checks for My EE login?

     
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Your security is very important to us. That's why we may ask you an extra security question when you log in to My EE.

If we do ask you an extra security question when you log in to My EE, this should be something only you will know the answer to.

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Last updated: 9/7/2018
Simon H posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
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Thank you.

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Thank you.

Glad to hear it.

You can find more help here
Can I register for My EE without my account number?
How do I reset my password for My EE?
How do I get a proof of purchase, usage or barring?
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