What device do I need to connect to 5G?

In this article

You'll need a 5G phone or device to connect to our 5G network and access 5G speeds.

What devices support 5G?

What devices support 5G?

We have 5G phones available now and we want our customers to have as much choice as possible so as more 5G devices are released, we'll look to add them to our range.

> Discover our range of 5G phones and devices

Good to know:

Our 5G devices will work across both our 5G and 4G networks whereas our 4G devices will only have access to our 4G network.

What plan do I need for my 5G device?

What plan do I need for my 5G device?

To access our 5G network you'll need a 5G Smart plan.

> Find out more about our 5G Smart plans

Can I connect to 5G with a 4G device?

Can I connect to 5G with a 4G device?

No, you'll need a 5G device to connect to our 5G network. This is because 5G devices require additional technology, such as a 5G chipset, to work on a 5G network.

Can I get a 4G plan for a 5G device?

Can I get a 4G plan for a 5G device?

Yes, if your area doesn't have 5G coverage yet but you want to be ready for 5G, you can get a 4G plan with a 5G device now. Then you can simply move to a 5G plan when 5G coverage comes to your area. The great news is that if you have a 5G device on a 4G plan, you can move to 5G plan without increasing your contract term.

Good to know:

On a 4G plan you'll be able to access our 4G network but you won't have access to 5G network and 5G speeds. To connect to our 5G network you'll need to get one of our 5G Smart plans.

> View our 5G Smart plans

Can I buy a 5G phone elsewhere and connect to 5G on EE?

Can I buy a 5G phone elsewhere and connect to 5G on EE?

You can purchase a 5G Smart SIM from EE and a 5G phone elsewhere but we cannot guarantee it will work on our network or provide any ongoing device support.

If a non-approved 5G device is used with a 5G Smart SIM and is found to cause issues or damage to the EE network then it may result in the account being restricted.

Good to know:

Any 5G phone or device you buy from EE, or our partners, is fully tested and optimised is to work on our network.

When will EE have an Apple device that supports 5G?

When will EE have an Apple device that supports 5G?

Apple haven't announced a 5G iPhone or device yet but you can stay in the loop about all future 5G device launches on EE by registering to get updates from us directly.

Thanks for your feedback

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Bank Holiday Monday opening times: 08:00-20:00
Mon to Fri
Sat
Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Book an appointment
Book an appointment
You can book a phone appointment with one of our local experts.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help