What is 5GEE WiFi?

     
    >
  • Go to section

5GEE WiFi allows you to create your own WiFi hotspot using our 5G network.

What plan do I need for 5GEE WiFi?

What plan do I need for 5GEE WiFi?

A 5GEE WiFi plan which will include a 5GEE WiFi device and access to our 5G network.

> View our 5GEE WiFi plans

How do I manage my 5GEE WiFi account?

How do I manage my 5GEE WiFi account?

You can manage your account online or through the My EE app where you'll be able to change your account settings, check your data allowance and usage or buy add-ons.

  1.  

    log in to My EE or use the My EE app

  2.  

    or go to add-on.ee.co.uk

Do I still get access to 4G on a 5GEE WiFi plan?

Do I still get access to 4G on a 5GEE WiFi plan?

Yes, 5G doesn't replace 4G - both networks will work together so you'll still be able to access our 4G network where you need to on a 5GEE WiFi plan.

Can I buy a data add-on with a 5GEE WiFi plan?

Can I buy a data add-on with a 5GEE WiFi plan?

Yes, you can buy a data add-on if you run out of data. If you're on a 5GEE WiFi plan and use our 5GEE WiFi device, data add-ons will give you access to 5G speeds.

To buy a data add-on:

  1.  

    go to add-on.ee.co.uk

Can I use a 4GEE WiFi plan with a 5GEE WiFi device?

Can I use a 4GEE WiFi plan with a 5GEE WiFi device?

Yes but you won't have access to our 5G network and 5G speeds - you'll only be able to access our 4G network. To connect to our 5G network you'll need a 5GEE WiFi plan.

> View our 5GEE WiFi plans

Can I gift data on a 5GEE WiFi plan?

Can I gift data on a 5GEE WiFi plan?

Yes, you can gift your data allowance on 5GEE WiFi plans.

> Find out more about data gifting

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Type in your postcode to find your nearest store.

You can book an appointment to meet one of our experts in many of our stores.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 17/5/2019
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other Reason
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles

What is 5GEE Home?