What plan do I need to connect to 5G?

In this article

To access our 5G network you'll need a 5G ready plan and a 5G device.

Which plans are 5G ready?

Which plans are 5G ready?

You can access our 5G network if you have a 5G ready plan.

Good to know:

5G doesn't replace 4G - they will work together so on a 5G ready plan, you'll still be able to access our 4G network.

Can I use a 4G plan with a 5G phone?

Can I use a 4G plan with a 5G phone?

Yes, but you won't have access to our 5G network or 5G speeds - you'll only be able to access our 4G network and speeds. If you want to connect to our 5G network, you'll need a 5G phone, a 5G ready plan and have 5G coverage.

> Discover more about our 5G devices

Can I gift my data on a 5G ready plan?

Can I gift my data on a 5G ready plan?

Yes, you can gift your data allowance on 5G ready plans.

> Find out more about data gifting

Is roaming included in my 5G ready plan?

Is roaming included in my 5G ready plan?

Yes, you can roam in 48 destinations across Europe, including all EU member states, at no extra cost using your plan's minutes, texts and data allowances.

However, 5G is yet to launch anywhere else in Europe so you'll be connected to a 4G, 3G or 2G network and we can’t guarantee what speed you’ll get while abroad.

> Find out more about inclusive roaming

Travelling to USA, Mexico, Canada, Australia or New Zealand?

You can select the Roam Further Pass as one of your Swappable Benefits or you can buy our Roam Further Pass as an add-on.

> Find out more about our Roam Further Pass

Travelling outside of Europe?

Alternatively you can opt in to a Travel Data Pass which gives you a data allowance for a fixed daily price in selected destinations.

> Find out more about our Travel Data Pass

Can I buy a data add-on with a 5G ready plan?

Can I buy a data add-on with a 5G ready plan?

Yes, you can buy a data add-on if you run out of data. If you're on a 5G ready plan, any data add-ons you buy will give you access to 5G speeds. To buy a data add-on:

  1.  

    go to add-on.ee.co.uk

Can I connect to 5G on EE with a 5G phone bought elsewhere?

Can I connect to 5G on EE with a 5G phone bought elsewhere?

Yes, you can get a 5G ready SIM from EE and a 5G phone elsewhere but we cannot guarantee it will work on our network or provide any ongoing device support.

If a non-approved 5G device is used with a 5G ready SIM from EE and is found to cause issues or damage to the EE network then it may result in the account being restricted.

Good to know:

Any 5G phone or device you buy from EE, or our partners, is fully tested and optimised is to work on our network.

The legal bit

The legal bit

Legal: we’re rolling out 5G to parts of the UK during 2019. Check coverage at ee.co.uk/coverage before buying. Speeds vary by location, coverage and demand. 5G coverage, plan & compatible device needed.  Plan allowance lets you call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Data allowance can be used in UK & EU/EEA. Data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details.

Roam Further Pass: lets you access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand in addition to the UK & EU/EEA. Remember, data fair use policy outside UK applies. See ee.co.uk/terms for countries and details. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Once you have used up the allowance, or hit your fair use amount, standard rates apply as set out in the Non-Standard Price Guide.

Travel Data Pass: to opt in, text TRAVEL to 150 or call EE on 150. Once you’ve opted in, your data allowance and daily charge will be applied as soon as you use data in an included country. Data allowances and daily charges vary between Zones: see ee.co.uk for details and countries included in each Zone. Your data allowances run from midnight to midnight, UK time: data use after this will start a new daily allowance. Opt out of Data Travel Pass at any time by texting STOP TRAVEL to 150.

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