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Repairs

How can I find out what’s wrong with my device?
How do I book a device in for repairs?
If my device is damaged - will it cost me anything to repair?
I want to get my device repaired - what do I need to do beforehand?
What’s covered by EE’s repair service?
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BT Sport (Entertainment packs)

How do I get my free BT Sport subscription?
How do I cancel my BT Sport subscription?
How long will my free BT Sport subscription last?
Can I use my BT Sport entertainment pack abroad?
What content and channels are available on the BT Sport App?
Why is BT Sport not working on my device?
BT Sport troubleshooting tips
BT Sport ID003 Error Code Help
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Apple Music

How do I get free Apple Music?
I'm already signed up with Apple Music - can I still get six free months?
When will I start being charged for Apple Music?
How do I cancel Apple Music?
Can I get free Apple Music streaming abroad?
I'm unable to verify my Apple Music membership - what can I do?
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Free SIM

What can a free EE SIM card do for me?
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My EE app

What is the My EE app?
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Other

Phone calls from our partners
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EE Community

What is the EE Community?
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