I'm unable to verify my Apple Music membership - what can I do?

There are a number of steps you can take to re-verify Apple Music.

How to verify Apple Music membership

check the correct mobile number is showing on your phone. For iPhone go to Settings >Phone >My Number, and for Android go to Settings > About Phone >My Phone Number
if you can’t change the number manually, try turning your phone off and on, then check the number again
if the correct mobile number is showing, remove the Apple Music app and re-install
if these don’t work, call customer services on 150 from your EE phone or 07953 966 250 from any other phone. They can check it is set-up correctly.

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Last updated: 22/1/2018

Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.

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