BT Sport on EE

In this article

You can add the BT Sport app as a chargeable standalone add-on to your pay monthly or SIM only plan or as a Smart Benefit if you have a 5G Smart or Smart plan.

How can I watch BT Sport with EE?

How can I watch BT Sport with EE?

You can watch BT Sport on your TV or through the BT Sport app.

How do I get the BT Sport app?

How do I get the BT Sport app?

To add the BT Sport app to your plan as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Add-ons and follow the steps to add the pass to your plan

  4.  

    or text SPORT to 150

Or select the app as your Smart Benefit if you have an eligible Smart plan. If you have purchased a Full Works plan with iPhone 12 between 16 October 2020 and 15 January 2021, BT Sport is included in your plan on top of your three Smart Benefits.

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Smart Benefits and follow the steps to select the pass

  1.  

    cast from your device to your TV using Apple TV or Google Chromecast

  2.  

    visit sport.bt.com on your laptop and log in with your BT Sport ID - you’ll then need a HDMI cable to connect your laptop to your TV

How do I set up the BT Sport app?

How do I set up the BT Sport app?

You'll need a BT ID username and password to log into the BT Sport app. 

> Find out more about how to set up the BT Sport app

How can I watch the BT Sport app on multiple devices or a big screen?

How can I watch the BT Sport app on multiple devices or a big screen?

There are a number of ways to watch BT Sport on a big screen. You can download the BT Sport app on one of the devices below and then log in using your BT Sport ID.

  1.  

    an Apple TV 4th Generation and above

  2.  

    a Samsung Smart TV 2015 models or later

  3.  

    a Xbox One, Xbox One X and Xbox One S

  4.  

    a Chromecast with Google TV

Alternatively you can:

  1.  

    cast from your device to your TV using Apple TV or Google Chromecast

  2.  

    visit sport.bt.com on your laptop and log in with your BT Sport ID - you’ll then need a HDMI cable to connect your laptop to your TV

How do I cast the BT Sport app to a big screen?

How do I cast the BT Sport app to a big screen?

If you’ve got BT Sport casting then find out how to cast to your big screen. You'll need either Apple TV or Google Chromecast to be able to cast to your TV.

Good to know:

You can only cast from the Standard Player within the BT Sport app - the Enhanced Player does not support casting.

How do I cast on Apple TV?
  1. 1

    set your TV to the correct HDMI input (the HDMI port your Apple TV is plugged into)

  2. 2

    access your Apple TV app as normal on your iPhone or iPad

  3. 3

    find the event you want to Airplay and click on it to start streaming on your device. When you’re presented with the option of ‘standard’ or ‘enhanced’ player, choose ‘standard’

  4. 4

    tap the ‘Airplay’ icon in the bottom-right corner of the video player

  5. 5

    select ‘Apple TV’ on the menu that appears and the video will then start Airplaying to your TV

  6. 6

    if you want to stop Airplaying, click on the blue ‘Airplay’ icon

  7. 7

    when you’re presented with the menu, click on your device. This will stop the video Airplaying on your TV and playback will resume on your device

Getting sound but no video?

If you're experiencing issues with casting on Apple TV, like getting sound but no video, then follow Apple's troubleshooting guide.

How do I cast with Google Chromecast?
  1. 1

    download the Google Home app and set up your Google Chromecast

  2. 2

    set your TV the correct HDMI input (the HDMI port your Google Chromecast is plugged into)

  3. 3

    make sure your Google Chromecast is set up to the same wireless network as your iOS or Android device

  4. 4

    select the casting icon in the top right corner of the app screen (if you don’t see the casting icon and you use an Android device, please make sure your Google Play Service is up-to-date)

  5. 5

    you’ll then get a pop-up window showing all Google Chromecast devices detected and you can select the Google Chromecast device you want to connect to

  6. 6

    once connected the icon will turn white which means you’ll cast that device when play the video

How do I fix issues with the BT Sport app?

How do I fix issues with the BT Sport app?

Don't worry!

If you're having issues using the BT Sport app, we're here to help.

How do I fix BT Sport error code ID003 or other error codes?

How do I fix BT Sport error code ID003 or other error codes?

Operator error?

Get advice on how to fix error codes you may encounter in the BT Sport app.

How do I cancel my BT Sport subscription?

How do I cancel my BT Sport subscription?

You can cancel your BT Sport add-on by:

  1.  

    texting STOP SPORT to 150

You won’t be charged for this within your free period.

You will then be asked to either:
  1.  

    text STOP LARGE or STOP BIG SCREEN to stop your large-screen service and keep BT Sport access on your mobile only 

  2.  

    or text STOP SPORT to stop both the BT Sport app and BT Sport large-screen service

Please note: if you cancel the app after your three-month free offer has ended, you’ll pay for the BT Sport service up until your next bill date.

Thanks for your feedback

 
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