How do I get Amazon Prime Video on EE?

In this article

You can add Amazon Prime Video to your plan for £5.99 a month.

What's included with Amazon Prime Video?

What's included with Amazon Prime Video?

You'll get a subscription to Amazon Prime Video where you can watch the very best boxsets such as Good Omens, The Grand Tour and more, on your phone or connected tablet.

How do I get Amazon Prime Video?

How do I get Amazon Prime Video?

To add Amazon Prime Video to your plan as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefit & add-ons

  3.  

    select Add-ons and follow the steps to add the pass to your plan

From 7 July, if you have a Smart plan, you won't be able to add Amazon Prime Video to your plan as a Smart Benefit.

How much does Amazon Prime Video on EE cost?

How much does Amazon Prime Video on EE cost?

£5.99 per month. This cost will be added to your monthly mobile bill and will appear as a separate line in the add-ons section of your bill. If you add this service in the middle of your monthly billing period then the cost in the first month will be prorated.

How do I set up the Amazon Prime Video?

How do I set up the Amazon Prime Video?

You'll need to register for Amazon Prime Video and download the Prime Video app.

Do I need to sign a contract for Amazon Prime Video?

Do I need to sign a contract for Amazon Prime Video?

If you've selected the app as a Smart Benefit in your Smart plan, there are no additional charges or contracts to sign.

Can I watch Prime Video on my TV?

Can I watch Prime Video on my TV?

Yes, you can use your Amazon ID and password to log into multiple devices including Smart TVs, game consoles and streaming devices like Amazon Fire Stick and Apple TV.

It's also possible to cast from the Prime Video app to your TV but it'll depend on your device and the method of casting you’re using and isn’t always guaranteed. For more details on casting the Prime Video app go to www.primevideo.com/help

Is Amazon Prime available on the Huawei App Gallery?

Is Amazon Prime available on the Huawei App Gallery?

The Amazon Prime app is not currently available on the Huawei App Gallery. But you can use Amazon Prime on any other compatible device or browser.

How do I cancel my Amazon Prime Video Smart Benefit or subscription?

How do I cancel my Amazon Prime Video Smart Benefit or subscription?

If you have the pass as a Smart Benefit:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Smart Benefits and follow the steps to remove or choose the pass

If you have the app as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Add-ons and follow the steps to remove the app

The legal bit

The legal bit

Thanks for your feedback

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Bank Holiday Monday opening times: 08:00-20:00
Mon to Fri
Sat
Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Book an appointment
Book an appointment
You can book a phone appointment with one of our local experts.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help