How do I get Apple Music on EE

In this article

You can select Apple Music as your Smart Benefit if you're on one of our Smart Plans or Full Works plans for iPhones.

What's included with Apple Music?

What's included with Apple Music?

Apple Music is a music streaming service that gives you access to over 60 million tracks. It also gets you access to exclusive and original content, as well as personalised recommendations.

There is access across your devices, all ad-free with the option to download songs for offline listening.

How do I select Apple Music as my Smart Benefit?

How do I select Apple Music as my Smart Benefit?

To select Apple Music as your Smart Benefit on an eligible Smart plan:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Smart Benefits and follow the steps to select the pass

Alternatively, you can choose Apple Music as a Smart Benefit via text:

  1.  

    text PICK to 150 to select your Smart Benefit

> Find out more about Smart Benefits

What happens if I select Apple Music as a Smart Benefit when I’m currently paying for it?

What happens if I select Apple Music as a Smart Benefit when I’m currently paying for it?

If you're currently subscribed to Apple Arcade, you will need to cancel your existing subscription before you choose it as a Smart Benefit. Once you get confirmation that your subscription has been cancelled, you can choose it as a Smart Benefit. You can cancel through the Apple Music app.

How do I set up Apple Music?

How do I set up Apple Music?

  1. 1

    we'll text you when your subscription's about to begin - follow the link for Apple to verify your membership

  2. 2

    if you're connected to WiFi, you'll get a PIN to enter in the Apple Music app. If you're not connected to WiFi, go to the next step

  3. 3

    link your Apple ID to your Apple Music membership with your email and password - then you'll get personalised recommendations and be able to download music to listen offline and on different devices

  4. 4

    once your Apple ID is linked, choose your favourite tracks so Apple Music can make recommendations and then you're ready to go

Do I need to sign a contract for Apple Music?

Do I need to sign a contract for Apple Music?

If you've selected Apple Music as your Smart Benefit, there are no additional charges or contracts to sign.

How do I cancel Apple Music as a Smart Benefit?

How do I cancel Apple Music as a Smart Benefit?

If you have Apple Arcade as a Smart Benefit on a Smart plan:

  1.  

    Log in to My EE or use the My EE app

  2.  

    Go to Menu > Plans, Smart Benefits & add-ons

  3.  

    Select Smart Benefits and follow the steps to remove the pass

The legal bit

The legal bit

Thanks for your feedback

 
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