How do I get BritBox on EE?

In this article

You can add BritBox to your plan - either as a Smart Benefit if you have a Smart plan, or pay £5.99 a month.

What's included with BritBox?

What's included with BritBox?

BritBox is an on-demand streaming service for Britsh television boxsets. Get shows from BBC, ITV, Channel 4 and Channel 5 all in one place and ad free.

Use the BritBox app to stream on your EE device, or on a television if you have a Chromecast.

How do I get BritBox?

How do I get BritBox?

To add BritBox to your plan as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Add-ons and follow the steps to add the pass to your plan

Or select the pass as your Smart Benefit if you have an eligible plan.

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Smart Benefits and follow the steps to add the pass to your plan

How much does BritBox cost?

How much does BritBox cost?

£5.99 per month. This cost will be added to your monthly mobile bill and will appear as a separate line in the add-ons section of your bill.

If you add this service in the middle of your monthly billing period then the cost in the first month will be prorated.

Do you have a Smart plan?

If you're on one of our Smart plans you'll be able to select this pass as a Smart Benefit in your plan free of charge.

> Find out more about Smart Benefits

What happens if I select BritBox as a Smart Benefit when I’m currently paying for it?

What happens if I select BritBox as a Smart Benefit when I’m currently paying for it?

If you’re currently subscribed to BritBox, you must first cancel your existing subscription. Once you get confirmation it has been cancelled you can add it as a Smart Benefit in My EE.

Good to know

If you change from the chargeable version to the Smart Benefit version in the middle of your billing month, we'll credit your next bill with any remaining days on your chargeable version.

Do I need to sign a contract for BritBox?

Do I need to sign a contract for BritBox?

If you've selected BritBox as a Smart Benefit in your Smart plan, there are no additional charges or contracts to sign.

Can I watch BritBox on my TV?

Can I watch BritBox on my TV?

You can stream BritBox on a TV using the BritBox app if you have a Chromecast. BritBox is also available on the BritBox website, some Smart TVs and Amazon Firestick.

Find out more about BritBox and other ways to stream on the BritBox website.

How do I cancel my BritBox Smart Benefit or subscription?

How do I cancel my BritBox Smart Benefit or subscription?

If you have BritBox as a Smart Benefit:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Smart Benefits and follow the steps to remove or choose the pass

If you have BritBox as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select add-ons and follow the steps to remove the pass

Thanks for your feedback

 
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