How do I get MTV Play for six months on EE?

     
    >
  • Go to section

Enjoy six months of MTV Play on EE with the data on us too.

Am I eligible for six months of MTV Play on EE?

Am I eligible for six months of MTV Play on EE?

Any customer on one of our pay monthly, 12-month SIM only or tablet plans is eligible.

How do I subscribe to MTV Play?

How do I subscribe to MTV Play?

To subscribe to six months of MTV Play with the data on us:

  1.  

    text MTV to 150

  2.  

    reply YES to the follow-up text message
    (make sure you have the bill payer's permission)

  3.  

    you'll then receive instructions to download the MTV Play app

What if I have an existing MTV Play subscription?

What if I have an existing MTV Play subscription?

If you have an existing MTV Play subscription, you can still get this offer.

To do this you'll need to suspend your existing direct payments to MTV Play via your MTV Play account. Then just follow the instructions above to activate the offer.

Will MTV Play use my plan’s data allowance?

Will MTV Play use my plan’s data allowance?

No, when you subscribe to MTV Play using this offer the data will be on us for the first six months when you stream content, so your plan's data allowance is unaffected.

You do however need to make sure you have some data remaining in your monthly data allowance otherwise streaming content from the app will not work.

Please note: at the end of this offer, any data you use to stream music from the MTV Play app will then come out your monthly data allowances.

Will the data I use on MTV Play still be on EE when I travel abroad?

Will the data I use on MTV Play still be on EE when I travel abroad?

The data will be on us anywhere your plan allows inclusive roaming. This means you'll be able to watch the MTV Play app with the data on us in all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand.

However if you're roaming in a country that isn't included in your price plan then you’ll need to buy a roaming pass to be able to use the MTV Play app abroad.

Good to know:

To see a full list of roaming destinations included in your plan:

> Log in to My EE

Please note: you'll be able to use the MTV Play app abroad but the content available may differ between countries due to entertainment rights agreements.

Can I watch MTV Play on my TV?

Can I watch MTV Play on my TV?

You can't cast to a big screen with MTV Play. However, you can connect your device to a TV or laptop via a HDMI cable and watch MTV Play on a big screen that way.

When will I start being charged for MTV Play?

When will I start being charged for MTV Play?

You'll be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your bill at £3.99 each month.

We'll text you a few weeks before the end of your offer date to let you know you'll be moving onto a paid subscription. We'll also text you again on the day you move.

Please note: once the offer ends, the monthly subscription cost for MTV Play does not include data on us. Therefore any data you use to stream content from the MTV Play app will come out your plan's monthly data allowances.

What happens if I change my plan or phone number during the MTV Play offer period?

What happens if I change my plan or phone number during the MTV Play offer period?

If you change your plan or phone number during the offer period, the offer will still continue unaffected. We'll automatically move the offer to your new plan, or phone number, and you'll be able to use MTV Play for the remainder of the six months.

However if you decide to leave EE during the offer period, the offer will cease and access to MTV Play will be removed immediately and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month

How do I cancel my MTV Play subscription?

How do I cancel my MTV Play subscription?

You can cancel your MTV Play subscription with EE at any time by:

  1.  

    texting STOP MTV to 150

Your MTV Play subscription will end at your next monthly renewal date, which is on the monthly anniversary of the MTV Play add-on being added to your plan, but you'll still have full access to MTV Play until that date.

Please note: if you have a paid subscription and at the time of cancellation you've not already been billed for the current period, it will be charged in full on your next bill.

The legal bit

The legal bit

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Bank Holiday Monday opening times: 08:00-20:00
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Type in your postcode to find your nearest store.

You can book an appointment to meet one of our experts in many of our stores.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 12/3/2019
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Please let us know how we can make it better
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How do I get Amazon Prime Video for six months on EE?
How do I get in-game content with EE for Harry Potter: Wizards Unite?