Netflix on EE

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How do I get Netflix on EE?

How do I get Netflix on EE?

Netflix is available as a Smart Benefit when you take any Android phone, any SIM, or any tablet/laptop on a pay monthly plan which includes at least one Smart Benefit.

How do I activate my Netflix Smart Benefit?

How do I activate my Netflix Smart Benefit?

Once you've chosen Netflix as a Smart Benefit at checkout, you'll get a text from EE and a text from Netflix with an activation link. This link is valid for 7 days. You'll need to follow this link which will allow you to activate your Netflix service.

What if I already have an account with Netflix?

What if I already have an account with Netflix?

When you activate your Netflix Smart Benefit, you'll be asked to enter your email address. If you have an existing Netflix account, make sure you use the same email address to activate the Smart Benefit, otherwise you'll continue to be charged separately for your existing Netflix account. You'll then be asked to confirm which Netflix plan you'd like to continue with.

That's all you need to do! You can continue to use your Netflix account details and your bill from Netflix will swap over to your EE bill.

If you end your EE plan, your Netflix plan will continue, and Netflix will resume billing via your previous method of payment.

What if I already have Netflix through another provider?

What if I already have Netflix through another provider?

If you pay for your Netflix subscription through another provider, you may need to cancel this subscription with them to avoid duplicate payments.

If your Netflix subscription is part of an inclusive bundle with a third party, you may continue to be charged via that third party.

How much does it cost to upgrade my Netflix Smart Benefit?

How much does it cost to upgrade my Netflix Smart Benefit?

Your Smart Benefit includes the Basic Netflix plan. Once you've activated it, you can upgrade from Basic to Standard for an extra £4 a month, or from Basic to Premium for an extra £8 a month.

  1. Basic - Watch on unlimited devices, only one device at a time.

  2. Standard - watch on unlimited devices, only two devices at a time, in HD.

  3. Premium - Watch on unlimited devices, on four devices at the same time, in 4K Ultra HD.

How do I upgrade my Netflix Smart Benefit?

How do I upgrade my Netflix Smart Benefit?

When you activate the Netflix Smart Benefit, you'll be given the option to upgrade from Netflix Basic to Standard or Premium.

You can also upgrade at any point while your Netflix Smart Benefit is active by logging into My EE.

How do I cancel my Netflix Smart Benefit?

How do I cancel my Netflix Smart Benefit?

To cancel Netflix as a Smart Benefit:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Smart Benefits & add-ons

  3.  

    select Smart Benefits and follow the steps to remove or choose the pass

If you're an existing user of Netflix and you cancel your Netflix Smart Benefit, your Netflix plan will continue and Netflix will resume billing your previous payment method.

The legal bit

The legal bit

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