What is the EE Video Data Pass?

     
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With the EE Video Data Pass you can stream content, in the UK and in EU member countries, on selected video apps without using your plan’s data allowance.

How does the EE Video Data Pass work?

How does the EE Video Data Pass work?

The EE Video Data Pass will cover the data you use when you're streaming content e.g the show you've chosen to watch from one of the selected video apps covered.

However, it doesn't cover data that's required for things like accessing or browsing the content providers app or for any adverts and images within an app. The good news is the EE Video Data Pass includes an additional 200MB of data and this additional data allowance will be used in the same way as your plan's data allowance.

How do I get the EE Video Data Pass?

How do I get the EE Video Data Pass?

To add the EE Video Data Pass to your plan:

  1.  

    log in to My EE or use the My EE app

  2.  

    text VIDEO to 150

  3.  

    go in-store

How much does the EE Video Data Pass cost?

How much does the EE Video Data Pass cost?

£8.99 per month. This cost will be added to your monthly mobile bill and will appear as a separate line in the add-ons section of your bill. If you add this service in the middle of your monthly billing period then the cost in the first month will be prorated.

What services can I watch with the EE Video Data Pass?

What services can I watch with the EE Video Data Pass?

The apps covered by the pass are detailed below with more being added soon.

  1.  

    Netflix

  2.  

    Amazon Prime Video

  3.  

    BT Sport

  4.  

    MTV Play

  5.  

    TV Player

Please note: subscriptions to content providers is not included in the pass.

Are content subscriptions included in the EE Video Data Pass?

Are content subscriptions included in the EE Video Data Pass?

No, the EE Video Data Pass simply lets you watch content on your device from one of our content partners included in the pass without using your plan's data allowance.

It doesn’t offer any subscription to those content partners so you’ll need to set up a subscription for those services directly.

How long does the EE Video Data Pass last?

How long does the EE Video Data Pass last?

The EE Video Data Pass is a 30-day rolling add-on so once added it will stay on your account, with the cost added to your monthly mobile bill, until you remove it.

Can I use the EE Video Data Pass if I have no data allowance left in my plan?

Can I use the EE Video Data Pass if I have no data allowance left in my plan?

No, if you’ve run out of data on your plan then the EE Video Data Pass will not work. You’ll need to purchase a data add-on to continue using the pass.

Can I gift the data from my EE Video Data Pass?

Can I gift the data from my EE Video Data Pass?

No, you can’t gift data from the EE Video Data Pass to other plans. Data Gifting and the EE Video Data Pass are separate offers and do not work in the same way.

Data gifting will continue to work as normal with your plan’s data allowance.

> Find out more about gifting data

Will my EE Video Data Pass remain on my plan if I upgrade?

Will my EE Video Data Pass remain on my plan if I upgrade?

Yes, the pass will remain on your plan if you upgrade until you choose to remove it.

Where can I use the EE Video Data Pass?

Where can I use the EE Video Data Pass?

You can use the EE Video Data Pass in the UK and anywhere your plan allows for inclusive roaming which means you can use the pass in all EU member countries.

If you have a Max plan, or 4GEE Max plan, then your inclusive roaming will also include the USA, Canada, Mexico, Australia and New Zealand and you’ll be able to use the EE Video Data Pass in those countries too as well as all EU member countries.

Good to know:

To see a full list of roaming destinations included in your plan:

> Log in to My EE

Please note: content within the apps include in the EE Video Data Pass may differ between countries due to entertainment rights agreements.

How do I cancel my EE Video Data Pass?

How do I cancel my EE Video Data Pass?

You can cancel your EE Video Data Pass by:

  1.  

    texting STOP VIDEO to 150

  2.  

    log in to My EE or use the My EE app

If you cancel during the middle of your monthly billing period then the cost in the final month will be pro-rata and you'll only be billed for the days you had the pass.

Are you a video content provider?

Are you a video content provider?

If you're a video content provider and want to be a part of this offer, you can email us at eewhitelist@bt.com to learn how to be a part of the EE Video Data Pass.

The legal bit

The legal bit

 
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Last updated: 15/3/2019
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

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