Set up EE smart number technology

     
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You can use our smart number technology to make and get calls and texts on your mobile phone number using up to five Apple devices.

Using EE smart number technology

Using EE smart number technology

To start using our smart number technology, you need to set it up on your iPhone first by following these simple steps:

To make and receive calls:
  1.  

    Check that your iPhone and all the other devices that you want to set up EE smart number technology on are signed into and using the same iCloud account with Facetime

  2.  

    Go to Phone in your iPhone settings

  3.  

    Select Calls on other devices

  4.  

    If the service isn’t already on, toggle Allow calls on other devices On

  5.  

    Then select Add Wi-Fi Calling from other devices to choose which devices you want to also use

  6.  

    You will then get notifications on your other devices to tell you to turn it on by entering the code that pops up on your screen.

     

    If you have an Apple Watch, you will need to turn on Wi-Fi Calling in the settings.

To receive and send texts:
  1.  

    Go to Messages

  2.  

    Select Text Message Forwarding

  3.  

    Then choose the devices that you want to also use

Problems making calls over WiFi

Problems making calls over WiFi

Having problems making calls over WiFi after setting up our smart number technology on your iPhone? Don’t worry, it could just be your WiFi network blocking it, especially in office environments.

But if you’re not sure, feel free to get in touch with us by using one of the options on our contact us page.

 
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Last updated: 14/6/2018
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