If you’re on a call on one of your devices and want to move it to your iPhone, depending on what iPhone you’re using, you will need to:
Transferring calls on EE smart number technology
In this article
Need to move a call from your iPad to your iPhone? It’s so easy to start a call on one of your devices and transfer it to your iPhone in just a few steps.
Set up transferring calls
Set up transferring calls
Moving a call to your iPhone
Moving a call to your iPhone
Then you should be able to move your call between your devices right away.
Unable to move calls on WiFi
Unable to move calls on WiFi
Having problems moving your calls to your iPhone? You will need to check that it’s compatible with our smart number technology and that you have updated your device to the latest iOS version.
iOS |
Device |
Your main device |
iOS 11.3 and later |
iPhone 6 and later | |
iOS 10 and later (though we recommend using devices that support iOS 11) |
iPad Air and later |
Your paired device |
iPad Mini 2 and later |
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iPad 4 and later |
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iPad Pro 2016 and later |
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iPad Touch 2017 5th Gen / 6th Gen and later | ||
OS X El Capitan |
MacBook Air (2012 and later) |
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MacBook Pro (2012 and later) |
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iMac (late 2012 and later) |
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Mac Mini (late 2012 and later) |
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Mac Pro (late 2013 and later) |
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iMac Pro |
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watchOS 2 or later |
Apple Watch Series 1 and later |
If you’re still having problems, check that Call Waiting is on in your iPhone settings.
If you have tried all these steps, feel free to get in touch with us by using one of the options on our contact us page.