Response by Doro is a free service from Doro that connects Doro customers to their emergency contacts by pressing the Response button on the back of a compatible Doro phone.
When the Response button is pressed on a compatible Doro device it sends alerts to the user’s chosen group of emergency contacts. There is no limit to how many Responders a user can have.
The service works through an app that is pre-installed on compatible handsets for Doro users, and is available for responders to download on the App Store and Google Play Store.
Each Responder can accept or reject the alert. If they accept it, they are immediately put on a voice call with the User who does not need to manually accept the call and is put on hands-free mode. The User’s location is also sent to the Responder via text message. Any current and completed alerts can be reviewed in the Response by Doro App.
If none of the Responders is available to accept the alert, the alert changes to ‘Not Handled’ on the Responder’s device. The User can send another alert or contact emergency services if necessary.
In addition to the alert capabilities, the Response by Doro app also allows the Responder to:
- monitor the current location of the User’s handset
- review the battery level
- set and adjust mobile functions such as screen brightness and handset ring volume.