Mobile Help

Support for your EE device or plan

Getting started - keep your number, and set up and use a SIM or eSIM

Manage and use your plan

Inclusive extras and paid add-ons

Roaming

Fix a problem with your mobile

Device Guides - set up and use your mobile or watch

Check coverage and signal strength by postcode

Upgrade your device

Connected Watches

Check for mobile network problems in your area.

Check local network

Need to talk? Contact us

Get in touch

Want in-person assistance? Visit one of our stores

Check Store Finder

Any questions? Ask the Community

Visit our forum