You must always have one plan on the account without a 10 per cent added line saving - this is known as your qualifying plan. So, if you have just one discounted plan and you cancel the qualifying plan then the 10 per cent discount will end.
If you have a number of discounted plans and you cancel your qualifying plan, we'll remove the 10 per cent added line saving from the oldest plan in your account.
Where there are two or more 'oldest plans' which started on the same date in your account, we'll remove the 10 per cent added line saving discount from the most expensive plan. That plan will then become your new qualifying plan.
Also, if you start receiving a discount on your qualifying plan for any reason, the 10 per cent added line saving on your additional plans will end too.
If we remove a 10 per cent added line saving, we'll send a text message to let you know.