Manage data usage and add-ons for 4GEE WiFi

Here, you can find out how to manage your data usage or buy add-ons for your 4GEE WiFi device.

Manage 4GEE WiFi data usage

You can check your data usage for 4GEE WiFi at any time.

Connecting through your 4GEE device:

We'll text if you use up your data allowance but it's impossible to go over your limit. If your data runs out, you'll automatically be asked to buy a data or roaming add-on.

How do I buy a data add-on for 4GEE WiFi?

Whether you’re a pay monthly or pay as you go 4GEE WiFi customer, you can buy an add-on using the steps below. Make sure you’re connected to EE's 4G network.

Connecting through your 4GEE device:

  1. Open your browser and go to add-on.ee.co.uk.
  2. Go to Purchase and select the add-on you want to buy.
  3. Activate the data add-on you've bought.

If you pay monthly, the cost of the add-on will be automatically added to your bill. It'll be on your next pay monthly bill as a one-time charge.

If you're a pay as you go customer, the cost of the add-on will be taken from your top up balance.

Find out how to top up your credit

Can I use my 4GEE WiFi device abroad?

Yes, here are a few things to know when using your 4GEE WiFi device abroad:

  • If you’re outside the UK but inside the EU (including Jersey, Guernsey, the Isle of Man and Switzerland) you can use your 4GEE WiFi device or tablet data allowances to get online with an add-on.
  • Make sure data roaming is enabled on your device.
  • If you're outside the UK or the EU, the internet won’t work on your 4GEE WiFi device unless you have an active roaming add-on.

Need to know

You can estimate any roaming costs or roaming add-ons you might need while abroad with our roaming costs calculator tool.

Use our roaming costs calculator

Buying roaming add-ons for 4GEE WiFi

You can only buy a roaming add-on while you're abroad.

Connecting through your 4GEE device:

    1. open your browser and go to add-on.ee.co.uk
    2. select the data add-on you want to buy
    3. activate the data add-on you've bought

    The cost of a pay monthly roaming add-on will be added to your pay monthly bill automatically and will appear on your next pay monthly bill as a one-off charge.

    The cost of a pay as you go roaming add-on will be taken from your top up balance.

    Using a 4GEE WiFi device abroad

    Need to know

    Before you go, make sure that data roaming is enabled.

    Make sure you're connected to a 4G network:

    1. go to Connection Manager or type 192.168.1.1 into your browser
    2. log in; the default username and password is:
      - username: admin
      - password: admin
    3. go to Settings
    4. select the Data Roaming radio button

    Alternatively, to enable data roaming without your 4GEE WiFi device contact us by phone.

    You have two options to connect to the internet while roaming:

    • manual: your device will only connect when you click Connect
    • automatic: your device connects to the internet automatically when it’s switched on - for ease when roaming abroad select automatic

    How much do add-ons for 4GEE WiFi cost?

    For the latest prices and available add-ons, view the price guide for 4GEE WiFi.

    For more details, view our 4GEE WiFi Terms and Conditions.

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