Reserve Data lets you stay online and connected if you use up all of your high-speed data.
Reserve Data is reduced speed data service that kicks in once your full speed allowance is used up.
When using Reserve Data, the speed is capped at 2Mbps for both uploads and downloads. To get back to full speed you can purchase more data or wait until your bill cycle refreshes.
We’ll tell you by text when you’ve used 80% of your data. And then again when you've used all your full-speed data and that Reserve Data has been turned on.
You’ll be able to use your phone for things like banking apps, browsing the web, checking and sending emails and using apps like WhatsApp, Spotify and Google Maps. Downloading large content files and streaming video in HD may not work as well.
Reserve Data is included in all Smart plans purchased from 27 May 2020, that don't have unlimited data. Find out more about our Smart plans.
Your full speed data will start again at the beginning of the next month. You can also get back up to full speed if you:
receive a data gift from someone else on your account
buy a Data Add On
No, Reserve Data is only included as a benefit of Smart plans purchased from the 27 May 2020 and isn't available on any other plans.