What is Reserve Data?

In this article

Reserve Data lets you stay online and connected if you use up all of your high-speed data.

How does Reserve Data work?

How does Reserve Data work?

Reserve Data is reduced speed data service that kicks in once your full speed allowance is used up.

When using Reserve Data, the speed is capped at 2Mbps for both uploads and downloads. To get back to full speed you can purchase more data or wait until your bill cycle refreshes.

Good to know

We’ll tell you by text when you’ve used 80% of your data. And then again when you've used all your full-speed data and that Reserve Data has been turned on.

What can I use Reserve Data for?

What can I use Reserve Data for?

You’ll be able to use your device for things like banking apps, browsing the web, checking and sending emails and using apps like WhatsApp, Spotify and Google Maps. Downloading large content files and streaming video in HD may not work as well. 

Who can get Reserve Data?

Who can get Reserve Data?

Reserve Data is included in all Smart plans purchased from 27 May 2020, that don't have unlimited data. Find out more about our Smart plans.

How can I get back up to full speed?

How can I get back up to full speed?

Your full speed data will start again at the beginning of the next month. You can also get back up to full speed if you:

  1.  

    receive a data gift from someone else on your account

  2.  

    buy a Data Add On

Can I purchase Reserve Data as a standalone add-on?

Can I purchase Reserve Data as a standalone add-on?

No, Reserve Data is only included as a benefit of Smart plans purchased from the 27 May 2020 and isn't available on any other plans.

Thanks for your feedback

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Bank Holiday Monday opening times: 08:00-20:00
Mon to Fri
Sat
Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Book an appointment
Book an appointment
You can book a phone appointment with one of our local experts.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help