What is the EE Video Data Pass?

     
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With the EE Video Data Pass you can stream content, in the UK and in EU member countries, on selected video apps without using your plan’s data allowance.

How does the EE Video Data Pass work?

How does the EE Video Data Pass work?

The EE Video Data Pass will cover the data you use when you're streaming content e.g the show you've chosen to watch from one of the selected video apps covered.

However, it doesn't cover data that's required for things like accessing or browsing the content providers app or for any adverts within an app. The good news is the EE Video Data Pass includes an additional 200MB of data and this additional data allowance will be used in the same way as your plan's data allowance.

> Find out more about the EE Video Data Pass

How do I get the EE Video Data Pass?

How do I get the EE Video Data Pass?

To add the EE Video Data Pass to your plan as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

  3.  

    select Add-ons and follow the steps to add the pass to your plan

  4.  

    or text VIDEO to 150

Or select the pass as your Swappable Benefit if you have an eligible Smart plan.

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

  3.  

    select Swappables and follow the steps to select the pass

How much does the EE Video Data Pass cost?

How much does the EE Video Data Pass cost?

£8.99 per month. This cost will be added to your monthly mobile bill and will appear as a separate line in the add-ons section of your bill. If you add this service in the middle of your monthly billing period then the cost in the first month will be prorated.

Do you have a 5G Smart or Smart plan?

If you're on one of our 5G Smart or Smart plans, you'll be able to select this pass as a Swappable Benefit in your plan free of charge.

> Find out more about Swappables

What happens if I select the EE Video Data Pass as a Swappable Benefit?

What happens if I select the EE Video Data Pass as a Swappable Benefit?

If you select the pass as a Swappable Benefit but are currently paying for the pass, the chargeable version will be removed and replaced with the Swappable Benefit version.

Good to know:

If you change from the chargeable version to the Swappable Benefit version in the middle of your billing month, we'll credit your next bill with any remaining days on your chargeable version.

What services can I watch with the EE Video Data Pass?

What services can I watch with the EE Video Data Pass?

The apps covered by the pass are detailed below with more being added all the time.

  1.  

    Netflix

  2.  

    Amazon Prime Video

  3.  

    BT Sport

  4.  

    MTV Play

  5.  

    TV Player

Please note: subscriptions to content providers is not included in the pass.

Are content subscriptions included in the EE Video Data Pass?

Are content subscriptions included in the EE Video Data Pass?

No, the EE Video Data Pass simply lets you watch content on your device from one of our content partners included in the pass without using your plan's data allowance.

It doesn’t offer any subscription to those content partners so you’ll need to set up a subscription for those services directly.

Do I need to sign a contract for the EE Video Data Pass?

Do I need to sign a contract for the EE Video Data Pass?

The EE Video Data Pass is a 30-day rolling add-on so once added it will stay on your account, with the cost added to your monthly mobile bill, until you remove it.

This means you have the flexibility to add the EE Video Data pass to your account for one month, remove it the following month and then re-add the month after.

Do you have a 5G Smart or Smart plan?

If you've selected the pass as a Swappable Benefit in your 5G Smart or Smart plan, there are no additional charges or contracts to sign.

Can I use the EE Video Data Pass if I have no data allowance left in my plan?

Can I use the EE Video Data Pass if I have no data allowance left in my plan?

No, if you’ve run out of data on your plan then the EE Video Data Pass will not work. You’ll need to purchase a data add-on to continue using the pass.

Can I gift the data from my EE Video Data Pass?

Can I gift the data from my EE Video Data Pass?

No, you can’t gift data from the EE Video Data Pass to other plans. Data Gifting and the EE Video Data Pass are separate services and do not work in the same way.

Data gifting will continue to work as normal with your plan’s data allowance.

> Find out more about gifting data

Where can I use the EE Video Data Pass?

Where can I use the EE Video Data Pass?

You can use the EE Video Data Pass in the UK and anywhere your plan allows for inclusive roaming which means you can use the pass in all EU member countries.

If you have a Max or 4GEE Max plan, purchased June 2017 or later, then your inclusive roaming will also include the USA, Canada, Mexico, Australia and New Zealand and you’ll be able to use the pass in those countries as well as all EU member countries.

Good to know:

To see a full list of roaming destinations included in your plan:

> Log in to My EE

Please note: content within the apps include in the EE Video Data Pass may differ between countries due to entertainment rights agreements.

How do I remove my EE Video Data Pass?

How do I remove my EE Video Data Pass?

If you have the pass as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

  3.  

    select Add-ons and follow the steps to remove the pass

  4.  

    or text STOP VIDEO to 150

If you cancel during the middle of your monthly billing period then the cost in the final month will be prorated and you'll only be billed for the days you had the pass.

Alternatively, if you have the pass as a Swappable Benefit:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

  3.  

    select Swappables and follow the steps to remove or swap the pass

Are you a video content provider?

Are you a video content provider?

If you're a video content provider and want to be a part of this offer, you can email us at eewhitelist@bt.com to learn how to be a part of the EE Video Data Pass.

The legal bit

The legal bit

 
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Last updated: 22/5/2019
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