How does gift with purchase work?

     
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Between 6 to 23 November 2018 we're offering a free gift with selected phones.

Am I eligible for a gift with purchase?

Am I eligible for a gift with purchase?

You’ll need to take out a 10GB plan or more on one of the phones in the offer to be eligible for a gift with purchase. The phones eligible for this offer are below:

  1.  

    Nokia 3.1

  2.  

    Huawei P20 Lite

  3.  

    Huawei Mate 20 Lite

  4.  

    Nokia 7.1

  5.  

    Huawei P20

  6.  

    Huawei P20 Pro

  7.  

    Huawei Mate20 Pro

When will I get my gift?

When will I get my gift?

Your gift will be sent 15 - 30 days after you've received your phone and you'll get a message once the gift has been dispatched. Please note that if your account is in arrears, then delivery of your gift may be delayed.

Which address will my gift get sent to?

Which address will my gift get sent to?

Your gift will be sent to the address registered to your EE account.

What do I do if my gift is damaged or faulty?

What do I do if my gift is damaged or faulty?

If your Nintendo Switch is faulty, or if you any queries about your Nintendo Switch, including about repairs or accounts, please contact Nintendo directly:

Nintendo Call Centre:
  1.  

    email customer-support@nintendo.co.uk

  2.  

    or call +44 (0)345 60 50 247

If I cancel my plan, am I still eligible for the gift?

If I cancel my plan, am I still eligible for the gift?

If you cancel your plan and return the phone during the first 14 days, you’ll no longer be eligible for a free gift and the gift won't be sent out to you.

If you cancel your plan during the first 24 months, you’ll have to return your gift within 14 days, or you’ll be charged £279.99 for the cost of it without the promotional offer.

The legal bit

The legal bit

 
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Last updated: 19/11/2018
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